Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$130K - $195K *

Join a dynamic AI Automation team to design and deliver production-grade AI agents and workflows, enhancing operational efficiency across the organization while solving complex business challenges wit...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $214K *

Join a team that's transforming healthcare through innovative AI solutions. As a Senior AI/ML Engineer, you'll design and deploy scalable models, optimize data pipelines, and collaborate with cross-fu...

Eden Prairie, MNRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $214K *

Develop robust ML solutions for autonomous medical coding, integrating machine learning and LLMs to optimize production systems. Collaborate cross-functionally in a remote work environment while handl...

San Diego, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Join our team to enhance security and automation in delivery pipelines, driving consistent deployments and compliance through modern DevSecOps practices alongside skilled professionals...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$142K - $196K *

Innovate and optimize scalable backend systems that drive efficient marketplace decisioning and monetization strategies. Collaborate across teams to enhance user experiences and leverage cutting-edge...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in transforming concepts into buildable systems by leveraging your expertise in applications engineering. Collaborate with cross-functional teams to deliver precise layouts, cost-effec...

Louisville, KYRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$108K - $130K *

Design and develop scalable backend applications in a collaborative, remote environment. Engage with cross-functional teams to enhance software quality and mentor peers while ensuring high performance...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $200K *

Unlock potential by spearheading scalable product solutions that transform workflow primitives into reusable components, driving efficiencies across teams and optimizing the collaboration between engi...

Palo Alto, CARemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Unlock potential by designing and automating cloud infrastructure, enhancing operational efficiency, and driving strategic improvements in deployment and maintenance processes across teams...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $175K *

Champion the integration of AI-powered API services, ensuring reliability and scalability while bridging traditional systems with modern language models. Drive innovation in backend workflows and coll...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $165K *

Elevate AI integration by building robust, scalable API services that bridge traditional systems and modern language models, ensuring reliability and security in every interaction...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Elevate AI integration by building robust, scalable API services and workflows. Collaborate across teams to ensure reliability and security while leveraging advanced LLMs and orchestration frameworks...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $144K *

Lead the charge in designing and implementing advanced building automation systems for critical infrastructure projects, ensuring seamless integration and optimal performance while managing teams and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in driving revenue for data center solutions by building client relationships and guiding project specifications. Act as the technical authority, connecting customer needs to comprehen...

RemoteRemote

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $138K *

Drive automation excellence by developing end-to-end solutions using Ansible and scripting languages. Collaborate with cross-functional teams to enhance operational efficiency and ensure compliance wi...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$167K - $245K *

Empower software quality by developing testing strategies, frameworks, and automation. Collaborate with engineers to enhance functionality, reliability, and performance of complex software agents acro...

San Jose, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $123K *

Elevate your career by developing innovative Progress applications that drive global logistics solutions. Collaborate with a dynamic team to deliver high-quality software while supporting major projec...

Perris, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Elevate database operations and backup strategies for a major automotive client. Collaborate with cross-functional teams to ensure optimal performance and disaster recovery in a dynamic AWS environmen...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $100K *

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$202K - $253K *

Shape the future of cardiometabolic care by driving backend architecture and cross-functional collaboration. Lead technical direction, mentor engineers, and deliver scalable solutions that enhance mem...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$225K - $338K *

Transform the future of AI security by leading the development of high-performance, low-latency applications in a multi-tenant B2B SaaS environment, while mentoring junior developers and driving innov...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$225K - $338K *

Transform cloud infrastructure for a cutting-edge AI security platform. Architect scalable solutions, optimize CI/CD pipelines, and ensure system reliability while leveraging serverless technologies a...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$206K - $310K *

Join us to lead the development of high-performance, low-latency applications in a multi-tenant B2B SaaS environment, enhancing security and efficiency through innovative AI tools and collaborative ar...

Seattle, WARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$242K - $275K *

Lead and elevate the Database Platform team, driving data architecture, reliability, and team culture for scalable data solutions. Collaborate cross-functionally to ensure data integrity and operation...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$147K - $210K *

Empower your career with a role focused on developing large-scale infrastructure and distributed systems. Collaborate with teams to enhance cloud technologies and deliver critical services for diverse...

Cambridge, MARemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.