Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
Senior Manager, Technical Account Management (Enterprise)
$183K - $193K *
Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...
Reposted 6 days ago
Senior Manager, Technical Account Management (Enterprise)
$162K - $171K *
Champion a new Technical Account Management team by guiding its growth, ensuring technical health across SFP, and aligning stakeholders through effective communication while driving continuous improve...
Reposted 1 week ago
Senior Customer Solutions Engineer (Central US)
$130K - $163K *
Drive impactful relationships and strategies with enterprise customers, ensuring alignment of business goals with technical solutions. Collaborate cross-functionally to enhance customer success and op...
1 month ago
Site Reliability Engineer- REMOTE - Onsite Training
$87K - $151K *
Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...
Reposted 1 week ago
Software Engineering, Team Manager
$165K - $175K *
Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...
1 week ago
$80K - $95K *
Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...
1 week ago
Engineering Manager, Messaging & Applications Teams
$120K - $145K *
Lead and develop dynamic engineering teams to enhance communication systems that improve health equity outcomes for underserved patients. Drive technical direction, manage shared codebases, and collab...
3 weeks ago
$150K - $180K *
Join the Platform Engineering Team to design and implement innovative solutions across infrastructure, data, and security platforms, leveraging modern technologies to enhance efficiency and security i...
2 weeks ago
IT Sr Software Engineer - Must have Window Command Line, PowerShell experience
$83K - $144K *
Advance your career by providing technical leadership in software support, analysis, and implementation. Collaborate with teams to enhance systems, ensuring quality and efficiency in upgrades and new...
Reposted 3 days ago
Enterprise Select Implementation Consultant (Central or East)
$100K - $151K *
Transform customer experiences by guiding enterprise clients through successful IoT deployments. Collaborate cross-functionally to maximize value and drive advocacy, all while embodying cultural princ...
Reposted 3 weeks ago
Engineer Manager, Experience Services
$120K - $145K *
Join a team that's redefining transactions by owning the architecture, delivery, and roadmap of critical systems. Lead an engineering team while ensuring reliable software delivery, AI integration, an...
1 month ago
$100K - $120K *
Drive the evolution of online educational platforms by collaborating with diverse teams, championing user needs, and managing product roadmaps to enhance the overall learning experience for students a...
3 weeks ago
Software Engineer, Identity Platform
$125K - $150K *
Join a team that's redefining identity management across diverse platforms. You'll architect secure authentication and authorization systems, ensuring seamless access for users and organizations while...
2 days ago
$90K - $105K *
Take ownership of high-touch engagements with premier clients, ensuring swift resolution of technical issues. Collaborate with internal teams to enhance processes and improve customer experiences whil...
1 week ago
Senior Technical Officer, Emergency Response Analyst (Technical Officer III)
$86K - $116K *
Champion data-driven emergency response initiatives by leading analytics, ensuring quality assurance, and collaborating with global teams to enhance decision-making and program effectiveness in infect...
1 week ago
$110K - $130K *
Lead the charge in developing core systems that empower users to engage with diverse news perspectives. Collaborate closely with a small, agile team to design, build, and enhance backend services, ens...
2 weeks ago
$150K - $200K *
Transform your career by leading innovative software solutions, guiding AI-driven development, and ensuring high-quality deliverables. Collaborate with cross-functional teams to shape the technical la...
2 days ago
Azure Platform Engineer, Remote Ontario
$115K - $130K *
Elevate your career by designing and managing Azure Kubernetes Service (AKS) clusters, ensuring reliability and security while collaborating with cross-functional teams to optimize performance and inc...
2 weeks ago
$130K - $160K *
Create seamless user experiences by developing robust APIs and integrating third-party software. Collaborate with teams to design systems that prioritize performance and maintainability while tackling...
2 weeks ago
$95K - $105K *
Drive operational excellence as an Operations Analyst, balancing compliance and user experience. Leverage AI tools to analyze data, identify fraud patterns, and suggest process improvements while coll...
2 weeks ago
$100K - $120K *
Champion the technical side of sales by delivering tailored demos, managing RFPs, and collaborating on complex deals. Immerse yourself in the sales cycle, ensuring prospects see the value of our solut...
Reposted 3 days ago
$60K - $120K *
Unlock potential by deploying and supporting advanced robotic systems in diverse environments. Collaborate with teams, troubleshoot issues, and enhance client experiences through effective communicati...
2 weeks ago
$120K - $150K *
Transform complex challenges into scalable AI solutions by collaborating with enterprise clients, guiding projects from concept to deployment, and delivering impactful results across the entire custom...
Reposted 4 weeks ago
$138K - $218K *
Unlock the potential of data by designing scalable architectures and solutions. Collaborate with cross-functional teams to enhance system efficiency and drive strategic decisions while mentoring junio...
3 weeks ago
Senior Software Engineer, AI Automation
$134K - $199K *
Drive innovation by leading the design and delivery of AI agents and workflows that enhance operational efficiency. Collaborate with cross-functional teams to transform complex challenges into scalabl...
Today
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.