Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
ServiceNow Technical Consultant
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Optimize customer onboarding and system integrations as a ServiceNow Technical Consultant. Drive end-to-end implementations, ensuring smooth configurations, effective UAT, and high-quality service del...
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Senior Backend Engineer - Application Access
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Play a key role in designing and implementing scalable backend services and APIs to enhance infrastructure access controls, security auditing, and identity workflows, while collaborating closely with...
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Unlock potential by leading cross-functional teams to deliver integrated solutions. Collaborate with stakeholders to define requirements, create specifications, and support the deployment of innovativ...
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Drive engineering excellence by designing and building scalable platform services that enhance developer productivity and system reliability, while mentoring teammates and improving technical practice...
3 weeks ago
$110K - $130K *
Elevate your career by building and automating security solutions. In this hands-on role, you'll develop CI/CD pipelines, enhance detection workflows, and integrate security tools, all while collabora...
2 days ago
Principal AI Security Engineer
$172K - $240K *
Join a team that's redefining AI security! As a Principal AI Security Engineer, you'll lead assessments, design controls, and partner with teams to ensure safe AI adoption across the enterprise, drivi...
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Lead impactful training initiatives designed to empower customers globally. Utilize innovative methods and foster strong relationships to enhance learning experiences and drive success across diverse...
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Senior AI Engineer with RAG and Agentic architectures
$150K - $180K *
Champion the development of LLM-powered applications and agentic systems. Drive complex use cases from ambiguous problems to production, ensuring high-quality and scalable AI solutions that address us...
3 weeks ago
$115K - $130K *
Join a team that's dedicated to developing innovative web and cloud applications. In this role, you'll lead projects, mentor junior engineers, and collaborate with cross-functional teams to deliver hi...
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$125K - $169K *
Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...
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$110K - $130K *
Shape the future of cloud-native applications by designing and developing scalable solutions that enhance Workforce Management and Customer Experience. Collaborate with cross-functional teams to deliv...
2 weeks ago
Back-End Software Engineer (Contractor)
$120K - $140K *
Drive innovative software solutions as a Senior Back-End Software Engineer, collaborating across domains to enhance systems and API architecture. Engage with diverse teams to deliver quality software...
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$170K - $250K *
Lead the charge in building high-throughput systems as you manage a team of engineers. Drive technical excellence and team growth while collaborating across functions to deliver innovative solutions i...
Today
Sr Staff Outbound Product Manager - AI Assistant
$190K - $334K *
Lead the charge in shaping the future of AI solutions by driving market success for our Assistant portfolio. Collaborate with cross-functional teams to enhance user adoption and ensure seamless integr...
2 days ago
Senior Applied AI Product Engineer (Remote Opportunity)
$120K - $145K *
Empower your career by developing AI-driven healthcare solutions that enhance patient engagement and operational efficiency. Collaborate in a dynamic remote Agile environment to create impactful softw...
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Join a team that's driving software quality through innovative automation frameworks. As a key player, you'll lead QA efforts, mentor engineers, and ensure high-quality, reliable software in an Agile...
Reposted 4 weeks ago
Tools Development Engineer (REMOTE)
$110K - $130K *
Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and enhance documentation for compl...
2 weeks ago
$144K - $237K *
Shape the future of secure member authentication by leading a senior team in building innovative identity solutions. Drive technical decisions and design across the customer identity stack, ensuring r...
2 weeks ago
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Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...
3 days ago
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Unlock potential by leveraging your expertise in structural engineering to ensure the integrity and safety of marine vessels. Collaborate with a dynamic team to support critical naval operations and e...
1 week ago
Technical Program Manager - Mobile Platform Design System
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Elevate your career by driving delivery across mobile platform teams, ensuring alignment and timely releases. Collaborate with engineering leads to enhance app architecture and improve CI/CD processes...
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Partner with us to enhance clinical IT solutions as an Epic Analyst II, providing critical support, training, and implementation for Epic EHR systems. Collaborate with teams to optimize workflows and...
1 week ago
Staff Software Engineer, On-Prem
$205K - $285K *
Transform the on-premises CI/CD landscape by enhancing reliability, simplifying installations, and driving technical strategy. Collaborate with teams to build tools that empower engineers and ensure s...
6 days ago
Staff Marketing Technology Engineer
$110K - $130K *
Lead the charge in evolving our marketing technology landscape and AI applications using a mature data platform. Drive automation across teams while ensuring code quality and data governance in this s...
Reposted 4 weeks ago
Staff Marketing Technology Engineer
$110K - $130K *
Elevate marketing efficiency by designing and implementing AI-driven applications on a robust data platform. Collaborate across teams to optimize workflows, ensuring data integrity and security while...
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What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.