Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$140K - $160K *

Join a dynamic team as you architect secure CI/CD pipelines, manage Kubernetes clusters, and implement security automation in AWS. Collaborate across teams to enhance operational efficiency while embe...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$123K - $205K *

Advance the future of network operations by automating processes and enhancing reliability. Collaborate with cross-functional teams to develop innovative solutions that streamline tasks and improve IT...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Lead the design and development of complex software systems, ensuring architectural consistency and best practices. Collaborate with teams to deliver scalable solutions while mentoring engineers and d...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$90K - $170K *

Tackle complex reliability challenges in our Cloud Platform by leading system improvements, fostering innovation, and ensuring optimal performance through automation and rigorous management of inciden...

Georgia, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$91K - $163K *

Unlock innovation by designing and maintaining voice data networks, collaborating with cross-functional teams to enhance platform capabilities, and driving AI/ML integration for advanced solutions in...

La Crosse, WIRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Join a dynamic team of software engineers focused on product development and system performance. Engage in coding, debugging, and implementing automated tests while collaborating on algorithms and enh...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$118K - $180K *

Lead innovative mechanical engineering projects, mentoring junior engineers while designing complex systems and ensuring compliance with industry standards. Collaborate with multi-disciplinary teams t...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$140K - $175K *

Optimize data analytics support for lab production operations by leading a dedicated team in a dynamic environment. Drive innovation, ensure compliance, and enhance operational effectiveness while mak...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$184K - $287K *

Transform production infrastructure by automating bare-metal provisioning and enhancing GPU capacity management. Collaborate across teams to ensure reliability and efficiency in AI workloads, driving...

Santa Clara, CARemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to transforming healthcare data solutions. As a Senior Data Engineer, you'll enhance complex systems, collaborate across departments, and drive analytics to optimize finan...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $200K *

Unlock potential by designing and building innovative billing systems that simplify financial transactions and maximize reimbursements, while leveraging AI to enhance efficiency and user experience in...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$63K - $129K *

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Transform the future of mobile broadcasting by leading technical operations, ensuring show readiness, and delivering exceptional live production experiences while mentoring teams and managing client r...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Media

$168K - $285K *

Elevate the future of software planning by leading a team that integrates human and AI collaboration. Shape product direction, connect work to business priorities, and drive strategic decisions in a d...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$132K - $238K *

Champion innovative structural engineering solutions that ensure the integrity of data center products and manufacturing facilities. Collaborate across disciplines to create scalable designs from conc...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $155K *

Join our team as a Principal Security Engineer, where you'll design and enhance security solutions, shape strategy, and lead initiatives to protect enterprise assets while mentoring junior engineers a...

Pennsylvania, USRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$152K - $287K *

Join a team that builds and operates large-scale GPU infrastructure for AI workloads. Collaborate with cross-functional teams to develop automation and tools, ensuring reliability and efficiency in pr...

Santa Clara, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $125K *

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive innovation by leading backend development for high-traffic APIs and microservices. Collaborate across teams to enhance system reliability, scalability, and performance while optimizing cloud cos...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$177K - $212K *

Develop and deploy advanced ML models for multi-object tracking, ensuring robust performance in autonomous vehicles. Collaborate with cross-functional teams to enhance tracking algorithms and improve...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $235K *

Analyze deployment processes and enhance system reliability across government multi-site environments. Collaborate with diverse teams while troubleshooting, improving tooling, and mentoring to streaml...

Colorado Springs, CORemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Empower customer engagement by leading the design and deployment of innovative contact center solutions. Collaborate with stakeholders to create scalable, AI-driven workflows that enhance operational...

North Carolina, USRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$88K - $134K *

Shape the future of customer success by leading the deployment of IoT solutions for enterprise clients. Your role will bridge sales and strategy, ensuring clients maximize the value of their technolog...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Tackle complex challenges as a Staff Backend Engineer, designing scalable, secure distributed systems. Leverage your Python expertise to build cloud-native applications that enhance core services in a...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.