Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
$184K - $356K *
Join a dynamic team to develop cutting-edge cybersecurity solutions, collaborating with research and product teams to transform innovative ideas into production-ready services that enhance AI tooling...
3 days ago
$83K - $116K *
Tackle complex technical challenges by delivering exceptional field support for bioprocessing products. Collaborate with cross-functional teams to enhance customer satisfaction and drive service excel...
1 week ago
Project Manager IV - Infrastructure / Data Center & Edge Network Services
$92K - $154K *
Unlock potential by leading complex, cross-functional projects in a fast-paced infrastructure environment, driving execution among diverse technical and business teams, while adapting to evolving prio...
3 weeks ago
Senior Incident Response Analyst
$120K - $145K *
Advance your career by managing complex cybersecurity incidents, leading response efforts, and developing comprehensive incident reports. Collaborate with teams to enhance security protocols and condu...
Reposted 6 days ago
Senior Incident Response Analyst
$120K - $145K *
Lead the charge in incident management and response, driving effective remediation strategies and assessments. Collaborate with teams to formulate incident response plans, conduct training exercises...
1 week ago
Senior Incident Response Analyst
$120K - $145K *
Join a team that's dedicated to enhancing cybersecurity through expert incident management, response, and analysis. Lead global efforts, develop training scenarios, and create comprehensive reports to...
Reposted 1 week ago
$94K - $118K *
Unlock potential by driving application security initiatives through innovative tooling and automation. Collaborate closely with engineering teams to safeguard cloud platforms and implement security b...
Reposted 1 week ago
$110K - $130K *
Drive your career forward as a Senior Business Analyst, collaborating with cross-functional teams to consolidate payment gateways and enhance the US Payments landscape through innovative solutions and...
3 days ago
Staff Engineer, Experimentation
$182K - $251K *
Champion the creation of advanced statistical engines and experimentation systems, driving data-informed decision making at scale. Collaborate across teams to enhance product impact and performance, w...
Reposted 2 weeks ago
Senior Data Engineer with Terraform
$125K - $150K *
Drive innovative data solutions by architecting and developing scalable data pipelines on the Google Cloud Platform. Collaborate with stakeholders to deliver high-quality, reliable data while promotin...
3 weeks ago
Remote Access Technology Support Lead
$110K - $130K *
Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...
1 week ago
Senior Manager - Software Engineering (REF# ME0826)
$170K - $180K *
Lead the charge in overseeing complex software development initiatives, driving Agile sprint teams, and ensuring seamless integration of web services and databases to meet organizational goals while e...
3 weeks ago
$110K - $130K *
Empower cross-functional teams to consolidate payment gateways, leveraging deep USA Payments expertise. Collaborate with stakeholders to analyze requirements, drive migrations, and ensure seamless int...
1 week ago
Remote Operations Specialist - Advanced
$69K - $124K *
Join a team that's dedicated to enhancing project success through effective coordination and support. As an Operations Specialist, you'll facilitate the Services Engagement Lifecycle, ensuring seamles...
1 week ago
Staff Cloud Engineer , Cloud Platform
$120K - $145K *
Drive innovation as a Staff Cloud Platform Engineer, enhancing cloud capabilities and leading teams to deliver exceptional deployment experiences through automation and modern tooling...
2 weeks ago
Sr. Software Engineer - Provider (Remote)
$110K - $130K *
Champion the future of mental healthcare by architecting innovative solutions for Provider Onboarding. Lead a dynamic team to enhance tools and workflows, ensuring seamless integration for users while...
2 weeks ago
Senior Software Engineer - Global Forwarding Technology
$113K - $254K *
Innovate and lead the design of scalable software solutions, enhancing automation and modernizing workflows within the Global Forwarding platform while mentoring engineers and driving technical excell...
3 weeks ago
Senior Content Engineer, KnowledgeOps
$144K - $276K *
Accelerate progress at the intersection of documentation and AI by building systems that enhance knowledge sharing and streamline content workflows for developers and partners, ensuring high-quality...
6 days ago
$150K - $190K *
Join a team that's dedicated to providing comprehensive cybersecurity solutions. Collaborate with sales, educate customers, and drive meetings to address security challenges while showcasing innovativ...
Reposted 1 week ago
Engineering Product Manager - Mobility
$179K - $254K *
Join a team that's driving the future of mobility and IoT! Oversee product lifecycles, collaborate with executives, and navigate complex networks to align cutting-edge solutions with customer needs an...
Reposted today
$110K - $130K *
Lead the charge in shaping the future of energy through advanced power system modeling and compliance assessments. Collaborate with a dynamic team to conduct studies, ensure project quality, and drive...
3 weeks ago
Senior Site Reliability Engineer
$130K - $155K *
Provide your expertise to enhance system reliability and performance. You'll define service level objectives, build observability, and lead incident response, ensuring our platform meets high availabi...
Reposted 2 weeks ago
$135K - $160K *
Architect robust Kubernetes solutions to enhance cloud infrastructure. Drive multi-cloud initiatives and implement cell-based architecture for scalable, reliable services. Join a team dedicated to bui...
2 weeks ago
Senior Automation Engineer - Ansible
$104K - $166K *
Unlock the potential of automation by developing end-to-end solutions using Ansible, Python, and RESTful APIs. Collaborate with cross-functional teams to enhance operational efficiency and support a s...
1 week ago
Staff Site Reliability Engineer - US
$135K - $160K *
Elevate our SaaS infrastructure by re-engineering core products for global scalability, optimizing routing latency, and enhancing monitoring systems. Collaborate with engineers to tackle operational c...
2 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.