Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$184K - $356K *

Join a dynamic team to develop cutting-edge cybersecurity solutions, collaborating with research and product teams to transform innovative ideas into production-ready services that enhance AI tooling...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$83K - $116K *

Tackle complex technical challenges by delivering exceptional field support for bioprocessing products. Collaborate with cross-functional teams to enhance customer satisfaction and drive service excel...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$92K - $154K *

Unlock potential by leading complex, cross-functional projects in a fast-paced infrastructure environment, driving execution among diverse technical and business teams, while adapting to evolving prio...

Colorado, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Advance your career by managing complex cybersecurity incidents, leading response efforts, and developing comprehensive incident reports. Collaborate with teams to enhance security protocols and condu...

Montreal, QCRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in incident management and response, driving effective remediation strategies and assessments. Collaborate with teams to formulate incident response plans, conduct training exercises...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to enhancing cybersecurity through expert incident management, response, and analysis. Lead global efforts, develop training scenarios, and create comprehensive reports to...

Vancouver, BCRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $118K *

Unlock potential by driving application security initiatives through innovative tooling and automation. Collaborate closely with engineering teams to safeguard cloud platforms and implement security b...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive your career forward as a Senior Business Analyst, collaborating with cross-functional teams to consolidate payment gateways and enhance the US Payments landscape through innovative solutions and...

CanadaRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$182K - $251K *

Champion the creation of advanced statistical engines and experimentation systems, driving data-informed decision making at scale. Collaborate across teams to enhance product impact and performance, w...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Drive innovative data solutions by architecting and developing scalable data pipelines on the Google Cloud Platform. Collaborate with stakeholders to deliver high-quality, reliable data while promotin...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...

Jersey City, NJRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $180K *

Lead the charge in overseeing complex software development initiatives, driving Agile sprint teams, and ensuring seamless integration of web services and databases to meet organizational goals while e...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Empower cross-functional teams to consolidate payment gateways, leveraging deep USA Payments expertise. Collaborate with stakeholders to analyze requirements, drive migrations, and ensure seamless int...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $124K *

Join a team that's dedicated to enhancing project success through effective coordination and support. As an Operations Specialist, you'll facilitate the Services Engagement Lifecycle, ensuring seamles...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Drive innovation as a Staff Cloud Platform Engineer, enhancing cloud capabilities and leading teams to deliver exceptional deployment experiences through automation and modern tooling...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Champion the future of mental healthcare by architecting innovative solutions for Provider Onboarding. Lead a dynamic team to enhance tools and workflows, ensuring seamless integration for users while...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $254K *

Innovate and lead the design of scalable software solutions, enhancing automation and modernizing workflows within the Global Forwarding platform while mentoring engineers and driving technical excell...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$144K - $276K *

Accelerate progress at the intersection of documentation and AI by building systems that enhance knowledge sharing and streamline content workflows for developers and partners, ensuring high-quality...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $190K *

Join a team that's dedicated to providing comprehensive cybersecurity solutions. Collaborate with sales, educate customers, and drive meetings to address security challenges while showcasing innovativ...

New York, NYRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$179K - $254K *

Join a team that's driving the future of mobility and IoT! Oversee product lifecycles, collaborate with executives, and navigate complex networks to align cutting-edge solutions with customer needs an...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the charge in shaping the future of energy through advanced power system modeling and compliance assessments. Collaborate with a dynamic team to conduct studies, ensure project quality, and drive...

Austin, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $155K *

Provide your expertise to enhance system reliability and performance. You'll define service level objectives, build observability, and lead incident response, ensuring our platform meets high availabi...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Architect robust Kubernetes solutions to enhance cloud infrastructure. Drive multi-cloud initiatives and implement cell-based architecture for scalable, reliable services. Join a team dedicated to bui...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $166K *

Unlock the potential of automation by developing end-to-end solutions using Ansible, Python, and RESTful APIs. Collaborate with cross-functional teams to enhance operational efficiency and support a s...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$135K - $160K *

Elevate our SaaS infrastructure by re-engineering core products for global scalability, optimizing routing latency, and enhancing monitoring systems. Collaborate with engineers to tackle operational c...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.