Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$160K - $190K *

Transform security solutions across multiple domains, driving technical direction and collaboration to address high-risk items and enhance Meta's security posture company-wide. Lead cross-functional t...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Join a team that's shaping the future of AI integration in product development. Lead the creation of an AI-native PDLC framework, enhancing workflows through innovative AI solutions while collaboratin...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$71K - $118K *

Transform security operations by providing expert support and troubleshooting for network monitoring systems. Collaborate with teams to enhance service delivery and ensure seamless operations for gove...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $125K *

Develop and enhance software solutions for electric and gas distribution tools, leveraging AI coding assistants. Collaborate with experienced engineers to implement features, ensure quality, and optim...

Spokane, WARemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$156K - $234K *

Lead the charge in shaping the strategy and roadmap for a cutting-edge Context Engine, driving cross-functional collaboration to enhance metadata and business context for AI and human analysts, ensuri...

San Diego, CARemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$224K - $431K *

Champion the advancement of open-source Linux kernel support for NVIDIA GPUs. Collaborate with global teams to develop virtualization features in Rust and C, driving technical proposals and enhancing...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$229K - $241K *

Lead the charge in crafting impactful Android applications that optimize picking operations, enhancing speed and reliability while collaborating across teams to meet dynamic retailer needs and elevate...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$221K - $279K *

Lead the technical execution of Android experiences, enhancing mobile application performance and collaborating with cross-functional teams to address complex customer and operational needs in a dynam...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$176K - $220K *

Drive impactful platform engineering initiatives, leveraging deep expertise to architect scalable solutions and guide clients through complex technical landscapes while fostering collaboration and inn...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive innovation by developing and supporting our trading system software, focusing on low latency and high throughput solutions during US evening hours in a dynamic remote environment...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$159K - $235K *

Unlock potential by leading the technical roadmap for Proactive Security, collaborating across teams to embed security controls into Dasher products and mentor engineers in delivering secure systems f...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$143K - $169K *

Lead the transition to a modern, AI-native ITSM platform, enhancing service management across teams. Drive employee-centric design, streamline workflows, and ensure seamless integration while maintain...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Drive the administration and enhancement of Nagios XI monitoring systems, ensuring optimal performance and coverage across diverse environments. Collaborate with IT teams to identify gaps and implemen...

Pennsylvania, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Drive your career with a role that leads data engineering initiatives, collaborates cross-functionally, and implements innovative solutions to enhance data security and performance for scalable cloud...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$141K - $185K *

Join a dynamic team shaping cloud infrastructure for enterprise applications, utilizing your deep expertise in distributed systems, cloud orchestration, and API development to drive innovative solutio...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in solving critical engineering challenges, driving technical direction, and fostering team growth. Collaborate across departments to enhance systems, ensuring reliability and innovati...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$150K - $170K *

Develop high-performance Drools rules for a large-scale underwriting platform, ensuring deterministic and explainable decisions. Collaborate on architecture, optimize rule execution, and mentor junior...

New York, USRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $175K *

Lead the creative program management efforts, ensuring timely delivery of high-quality projects across various marketing initiatives. Drive process improvements and foster collaboration within a dynam...

Seattle, WARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Join us to transform AI prototypes into resilient production systems using Microsoft Azure. Collaborate directly with teams to build and refine agentic systems, ensuring quality and security while dri...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Champion partner growth by leading a high-performing team focused on pre-sales excellence, solution strategy, and AI adoption. Drive business development and co-innovation while ensuring technical dis...

New York, NYRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead network deployment initiatives, managing turn-up schedules and material readiness. Partner with cross-functional teams to ensure project timelines, and report progress accurately for successful e...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock the future of AI as you design and enhance multi-agent orchestration frameworks, implementing state management and human-in-the-loop workflows to empower enterprise-level agent development at s...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$210K - $247K *

Elevate application security by leading initiatives and shaping best practices across multiple programming languages, while collaborating with engineering teams to ensure that security is integrated a...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$162K - $290K *

Drive the development of cutting-edge AI-driven safety solutions, leading firmware and full-stack initiatives. Collaborate across teams to shape technology strategy and deliver impactful products that...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$109K - $152K *

Transform customer communications by leveraging technical expertise and pre-sales experience. Collaborate with clients to identify needs and deliver tailored solutions, while effectively communicating...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.