Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$153K - $166K *

Join a team that's shaping the future of AI governance in software development. As a Senior Engineer, you'll design policies and tools that ensure safe, effective use of AI coding agents, empowering d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$170K - $200K *

Lead technical direction for a healthcare data team, driving architectural decisions and cross-team initiatives to enhance compliance and operational efficiency. Elevate team performance while solving...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$130K - $260K *

Shape the future of software development by leading impactful engineering initiatives, mentoring talent, and driving innovation across diverse systems to enhance capabilities and organizational growth...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Collaborate with cross-functional teams to ensure optimal data center operations, managing infrastructure setup, troubleshooting, and documentation while maintaining high standards for deployment and...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Drive the design and support of operational Active Network Management Systems, ensuring seamless integration and functionality throughout their lifecycle while collaborating with internal teams and cu...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$145K - $175K *

Join a team that's redefining AI-driven solutions by leading product development for an innovative tech concierge. Drive the evolution of agent capabilities, ensuring quality and reliability while col...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Elevate the design and development of a robust replication engine for large-scale data systems, focusing on high-performance, secure, and resilient asynchronous replication capabilities to ensure reli...

North Carolina, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $155K *

Explore a dynamic role combining application engineering with hands-on field support. Collaborate with customers and teams to troubleshoot and optimize solutions, ensuring successful installations and...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform enterprise technology initiatives by connecting business goals with technical solutions. Collaborate in an Agile environment to analyze requirements, support Medicare systems, and ensure eff...

Columbia, SCRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$206K - $242K *

Transform external attack capabilities by developing scalable workflows and automating reconnaissance processes. Drive innovation in offensive security, mentor teammates, and contribute to a high-impa...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Lead the future of automation across a vast manufacturing network, providing strategic vision and technical solutions to enhance efficiency and productivity in operations. Act as a key expert driving...

Mentor, OHRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Optimize engagement and monetization strategies for an AI-driven product, transforming customer interactions into measurable growth. Lead cross-functional teams to innovate and implement effective use...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join as a critical team member to manage and enhance productivity platforms, ensuring stability, security, and user satisfaction. Collaborate across teams to drive operational maturity and navigate co...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Join a team that's driving high-impact commercial data center projects from inception to completion, ensuring alignment with strategic goals, timelines, and budgets while fostering collaboration among...

Quanah, TXRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in managing high-impact commercial data center projects, ensuring alignment with client goals, timelines, and budgets while fostering collaboration among stakeholders and driving opera...

Texas, USRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $144K *

Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $238K *

Elevate service reliability by leading a team of SRE engineers to build robust platforms that empower product teams with automation, observability, and scalability, while driving performance and opera...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$135K - $160K *

Join a team of expert engineers to innovate a Kubernetes resource management platform, enhancing DevOps productivity and addressing complex engineering problems in a dynamic environment...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$159K - $219K *

Advance security initiatives by designing, implementing, and embedding robust security practices across AI-driven product development. Collaborate with cross-functional teams to safeguard applications...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Join us to enhance the security posture of our production platform. As an Infrastructure Security Engineer, you'll drive remediation efforts, build security frameworks, and collaborate with teams to p...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$250K - $400K *

Champion innovative research in clinical AI, driving the development of executable clinical logic modules and experiments to enhance decision-making in healthcare. Collaborate with founders and clinic...

Montreal, QCRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Join a dynamic team to enhance decentralized exchange infrastructure using Rust, TypeScript, and Python. Develop, test, and optimize cutting-edge software while collaborating across multiple disciplin...

New York, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $190K *

Transform security solutions across multiple domains, driving technical direction and collaboration to address high-risk items and enhance Meta's security posture company-wide. Lead cross-functional t...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.