Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
Senior Engineer, Agentic Engineering Governance, Open Source
$153K - $166K *
Join a team that's shaping the future of AI governance in software development. As a Senior Engineer, you'll design policies and tools that ensure safe, effective use of AI coding agents, empowering d...
1 week ago
Staff Software Engineer - 340B Check
$170K - $200K *
Lead technical direction for a healthcare data team, driving architectural decisions and cross-team initiatives to enhance compliance and operational efficiency. Elevate team performance while solving...
Yesterday
$130K - $260K *
Shape the future of software development by leading impactful engineering initiatives, mentoring talent, and driving innovation across diverse systems to enhance capabilities and organizational growth...
3 weeks ago
Data Center Operations System Engineer - Plano, TX
$100K - $120K *
Collaborate with cross-functional teams to ensure optimal data center operations, managing infrastructure setup, troubleshooting, and documentation while maintaining high standards for deployment and...
Today
Digital Solutions Integration Engineer II
$95K - $115K *
Drive the design and support of operational Active Network Management Systems, ensuring seamless integration and functionality throughout their lifecycle while collaborating with internal teams and cu...
Today
$100K - $130K *
Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...
Reposted 4 weeks ago
$145K - $175K *
Join a team that's redefining AI-driven solutions by leading product development for an innovative tech concierge. Drive the evolution of agent capabilities, ensuring quality and reliability while col...
4 days ago
$135K - $160K *
Elevate the design and development of a robust replication engine for large-scale data systems, focusing on high-performance, secure, and resilient asynchronous replication capabilities to ensure reli...
3 weeks ago
$83K - $155K *
Explore a dynamic role combining application engineering with hands-on field support. Collaborate with customers and teams to troubleshoot and optimize solutions, ensuring successful installations and...
1 week ago
$90K - $110K *
Transform enterprise technology initiatives by connecting business goals with technical solutions. Collaborate in an Agile environment to analyze requirements, support Medicare systems, and ensure eff...
Reposted 1 week ago
Senior Attack Engineer, External
$206K - $242K *
Transform external attack capabilities by developing scalable workflows and automating reconnaissance processes. Drive innovation in offensive security, mentor teammates, and contribute to a high-impa...
4 days ago
Manufacturing Automation Engineer
$120K - $160K *
Lead the future of automation across a vast manufacturing network, providing strategic vision and technical solutions to enhance efficiency and productivity in operations. Act as a key expert driving...
3 weeks ago
$150K - $180K *
Optimize engagement and monetization strategies for an AI-driven product, transforming customer interactions into measurable growth. Lead cross-functional teams to innovate and implement effective use...
4 days ago
$120K - $145K *
Unlock potential by leading IT operations and identity management, transforming strategy into action. Drive technical excellence in Microsoft Entra ID, endpoint platforms, and SaaS integrations while...
Yesterday
Senior Support Solutions Specialist
$85K - $95K *
Join as a critical team member to manage and enhance productivity platforms, ensuring stability, security, and user satisfaction. Collaborate across teams to drive operational maturity and navigate co...
3 weeks ago
$110K - $130K *
Join a team that's driving high-impact commercial data center projects from inception to completion, ensuring alignment with strategic goals, timelines, and budgets while fostering collaboration among...
Today
$110K - $130K *
Lead the charge in managing high-impact commercial data center projects, ensuring alignment with client goals, timelines, and budgets while fostering collaboration among stakeholders and driving opera...
Today
Sales Engineer, Mid Market - Public Sector
$112K - $144K *
Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...
Reposted 3 weeks ago
Site Reliability Engineering Manager
$175K - $238K *
Elevate service reliability by leading a team of SRE engineers to build robust platforms that empower product teams with automation, observability, and scalability, while driving performance and opera...
3 weeks ago
$135K - $160K *
Join a team of expert engineers to innovate a Kubernetes resource management platform, enhancing DevOps productivity and addressing complex engineering problems in a dynamic environment...
Reposted 2 weeks ago
Senior Product Security Engineer
$159K - $219K *
Advance security initiatives by designing, implementing, and embedding robust security practices across AI-driven product development. Collaborate with cross-functional teams to safeguard applications...
4 weeks ago
Security Engineer, Infrastructure Security
$120K - $145K *
Join us to enhance the security posture of our production platform. As an Infrastructure Security Engineer, you'll drive remediation efforts, build security frameworks, and collaborate with teams to p...
Today
Compiled Health - Member of Technical Staff, Compiler (Remote)
$250K - $400K *
Champion innovative research in clinical AI, driving the development of executable clinical logic modules and experiments to enhance decision-making in healthcare. Collaborate with founders and clinic...
1 week ago
$125K - $150K *
Join a dynamic team to enhance decentralized exchange infrastructure using Rust, TypeScript, and Python. Develop, test, and optimize cutting-edge software while collaborating across multiple disciplin...
4 weeks ago
Security Engineer Lead, Security Foundations
$160K - $190K *
Transform security solutions across multiple domains, driving technical direction and collaboration to address high-risk items and enhance Meta's security posture company-wide. Lead cross-functional t...
Today
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.