Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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1
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$112K - $193K *

Empower health care interoperability by leading a team to design and develop AI-enabled software solutions that enhance data exchange among payers, providers, and members, ensuring compliance with evo...

Raleigh, NCRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Empower your career by leading and scaling a multidisciplinary engineering team in full-stack and data engineering. Drive impact through collaboration and technical excellence, ensuring quality and in...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$138K - $165K *

Shape the future of AI products by leading strategy, execution, and cross-functional collaboration. Drive innovation and deliver exceptional value through effective stakeholder influence and team lead...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize client compliance engagements by leading cross-functional teams, ensuring alignment with SOC 2, ISO 27001, and NIST CSF standards while driving operational excellence and fostering strong rel...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Unlock the potential of innovative fintech products by developing robust, scalable backend systems. Collaborate in a dynamic environment, leveraging your experience to enhance technology solutions and...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $243K *

Unlock potential by leading AI infrastructure planning and network architecture. Collaborate with clients to design scalable solutions for high-performance computing and AI workloads, ensuring optimal...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $145K *

Empower security and compliance within Microsoft cloud environments by engineering and managing robust security controls while fostering a proactive approach to risk assessment and improvement for org...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate talent acquisition at a dynamic tech company by leading comprehensive recruiting strategies, collaborating with cross-functional teams, and enhancing candidate experiences to drive sustainable...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Empower our data platform by designing, building, and operating core capabilities. Collaborate with teams to enhance ingestion, storage, and API functionalities, ensuring scalability and resilience wh...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $115K *

Innovate testing strategies and enhance software quality through automated and manual verification. Collaborate across teams to ensure compliance and optimize processes while leveraging AWS and full-s...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Champion the design and operation of automated ML pipelines, ensuring reliable model deployment and monitoring. Collaborate with cross-functional teams to enhance ML delivery and optimize performance...

Carmel, INRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $150K *

Innovate within the Clinical Insights team as you drive analytics product delivery and AI platform development, collaborating with healthcare clients to shape software solutions and enhance user exper...

Chicago, ILRemote

Today

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...

Cincinnati, OHRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Tackle complex technical programs by leading cross-functional teams, driving execution from strategy to launch, and ensuring alignment across global engineering and product leaders for impactful outco...

San Diego, CARemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$126K - $177K *

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Empower data-driven insights by architecting robust data platforms, overseeing ingestion and transformation across diverse customers, and mentoring a growing team while ensuring data integrity and per...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$229K - $299K *

Help us transform our enterprise programs by orchestrating complex cross-functional initiatives and delivering measurable outcomes while driving clarity in ambiguity and fostering strong relationships...

RemoteRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Information Technology

$102K - $136K *

Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Empower your career by bridging technical solutions and customer needs in the drive-thru technology space. Collaborate with Sales and Product teams to design and deliver innovative solutions that enha...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $110K *

Drive your career forward while conducting inspections and supporting engineering underwriting. Leverage your maintenance expertise to enhance risk assessment and contribute to loss prevention initiat...

Markham, ONRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$208K - $250K *

Transform the customer experience by leading the OpenTelemetry journey, creating cohesive strategies for seamless telemetry integration and ensuring product success through effective cross-functional...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $114K *

Transform customer experiences by bridging technical solutions and business outcomes. Collaborate with cross-functional teams to deliver tailored solutions that enhance people operations and culture...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$144K - $288K *

Lead the development and optimization of innovative, AI-driven digital solutions across cloud platforms, guiding teams in delivering scalable, secure applications that enhance healthcare experiences t...

Buffalo Grove, ILRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$144K - $241K *

Lead the charge in architecting and enhancing AI systems that empower global journalism. Drive technical direction, ensure system scalability, and mentor engineers while shaping the future of content...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$65K - $98K *

Reimagine service excellence by diagnosing and repairing complex biomedical equipment, ensuring safety and compliance, and fostering strong relationships with customers and teams to drive overall sati...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.