Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
$110K - $170K *
Join us to shape the future of DevOps by providing technical leadership and architectural direction across agile teams. Drive automation, enhance developer experience, and champion a culture of contin...
2 days ago
$150K - $200K *
Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...
1 week ago
Site Reliability Engineering Team Lead (Principal SRE)
$150K - $180K *
Unlock potential by leading our Site Reliability Engineering team, ensuring the reliability and performance of our cloud-native platform. Drive technical excellence, cultivate a high-performance cultu...
Reposted 3 weeks ago
$56K - $114K *
Drive the development and support of applications and systems, ensuring quality and performance through coding, testing, and troubleshooting. Collaborate with teams to enhance software solutions and m...
2 weeks ago
Associate Staff Engineer - INFOR M3 Technical Consultant
$90K - $110K *
Contribute to seamless enterprise integrations by designing and developing Infor M3 solutions. Leverage your expertise in Infor OS, ION, and APIs to enhance data exchange across applications and suppo...
1 week ago
$106K - $147K *
Lead the charge in developing innovative software solutions by collaborating with cross-functional teams, shaping product roadmaps, and delivering high-quality user interfaces and APIs that enhance us...
Yesterday
Senior Operations Engineer, CX
$120K - $150K *
Drive operational excellence by designing and enhancing technology systems that elevate customer experience. Lead cross-functional initiatives, leveraging AI and automation to create scalable solution...
2 weeks ago
Senior Forward Deployed Engineer
$120K - $145K *
Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...
Reposted today
Senior Forward Deployed Engineer (FDE)
$170K - $205K *
Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...
3 days ago
Staff Customer Support Programs & Supportability Lead
$154K - $180K *
Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...
2 weeks ago
$135K - $160K *
Transform client challenges into innovative solutions while mentoring teammates and driving tech excellence. Collaborate in a dynamic, non-hierarchical environment to inspire and elevate product engin...
Reposted 3 weeks ago
$113K - $153K *
Unlock potential by driving technical solutions and cross-functional initiatives. Collaborate with teams to enhance product quality and customer experience while owning escalations and developing inte...
3 days ago
Staff Forward Deployed Engineer
$254K - $297K *
Elevate customer experiences by diagnosing and resolving complex technical challenges. Contribute directly to product engineering initiatives while collaborating with strategic customers and internal...
Reposted 2 weeks ago
$90K - $110K *
Drive technical solutions and client satisfaction as you partner with internal teams, enhancing client engagement through innovative use of our solutions, troubleshooting complex integrations, and fos...
4 weeks ago
$120K - $145K *
Champion the development of cutting-edge infrastructure for AI systems, focusing on Kubernetes management, automated deployments, and reliable scaling to support enterprise demands across multiple clo...
3 weeks ago
Transformation Manager, Technical Support (East Coast)
$132K - $150K *
Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...
3 weeks ago
Staff Site Reliability Engineer
$199K - $270K *
Unlock the potential of our engineering teams as you lead the evolution of our site reliability strategy, set standards for reliability, and drive initiatives that enhance operational performance and...
4 weeks ago
Staff Site Reliability Engineer
$150K - $180K *
Drive the design and optimization of scalable, reliable infrastructure for AI-driven cybersecurity. Collaborate across teams to enhance performance and automate processes, ensuring efficient operation...
Reposted 4 weeks ago
$100K - $120K *
Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...
Reposted 1 week ago
Infrastructure Engineer- NICE CXone
$110K - $130K *
Transform the cloud communication landscape by optimizing existing systems, driving AI innovations, and mentoring teams. Lead complex integrations and troubleshoot major incidents to enhance performan...
1 week ago
$100K - $120K *
Join a team that's dedicated to enhancing healthcare technology by developing and maintaining our Electronic Health Record platform using Ruby. Collaborate in an agile environment to deliver impactful...
3 days ago
$110K - $130K *
Elevate client experiences by optimizing multi-cloud hosting environments. As a key technical leader, ensure performance, security, and reliability while driving strategic improvements and collaborati...
3 weeks ago
$95K - $115K *
Optimize CI/CD pipelines and improve Azure infrastructure to enhance deployment and observability. Collaborate with teams, addressing performance issues while deploying critical products that elevate...
1 month ago
Senior Software Engineer II - Platform
$154K - $260K *
Join a forward-thinking team to enhance user experiences through innovative AI solutions and full-stack development, impacting industries worldwide by improving workflows within the Samsara dashboard...
Reposted 3 weeks ago
$129K - $177K *
Elevate your career by leading technical direction and hands-on development in a dynamic digital health platform. Collaborate with teams to shape product outcomes and drive AI coding practices while i...
Yesterday
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.