Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$100K - $300K *

Join a team that's embedding security into every software development phase, enhancing product safety and reliability while directly influencing our technology offerings. You'll collaborate with engin...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of cloud operations by enhancing reliability and efficiency in production environments. Collaborate with teams to ensure robust monitoring, automate processes, and support critical sy...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $230K *

Elevate data operations by architecting AI-driven solutions that enhance resilience, scalability, and intelligence in data processing systems. Lead cross-functional teams to implement innovative DataO...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$142K - $196K *

Unlock potential by leading innovative software solutions that enhance healthcare efficiency and resilience. Collaborate with diverse teams to design and deliver optimal cloud-native applications whil...

Georgia, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $107K *

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$152K - $205K *

Lead the charge in architecting AI-driven solutions for enterprise clients, transforming complex data governance challenges into actionable insights. Collaborate with stakeholders to shape product evo...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K *

Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$153K - $213K *

Take ownership of a customer-facing product area, driving strategy and execution. Collaborate cross-functionally to enhance user experience, leverage AI, and achieve key performance metrics while deli...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize network performance by troubleshooting complex issues, leading projects, and mentoring teams. Collaborate on designs and enhance security while ensuring operational standards and delivering e...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$96K - $205K *

Empower the Data Center Solutions team by providing expert technical support, evaluating customer needs, and leading strategic projects across the Central US and Latin America, ensuring optimal produc...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $185K *

Shape the future of data engineering by leading the architecture and evolution of a robust enterprise data platform, ensuring reliability and integration across analytics, reporting, and AI capabiliti...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$117K - $143K *

Join a team that's redefining quality engineering by leading the transition to automation. Drive strategy, mentor a global QA team, and enhance testing frameworks to ensure high-quality software deliv...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $115K *

Optimize security measures by leading technical solutions to mitigate information risks. Ensure compliance with corporate policies and oversee incident response, safeguarding all computing platforms a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $140K *

Lead the charge in designing and building scalable software solutions, owning features from concept to deployment while mentoring junior engineers and collaborating across teams to enhance payment pro...

CanadaRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $170K *

Champion project execution and client satisfaction by leading multiple teams of Project Managers, ensuring financial performance and operational excellence across various commercial accounts while opt...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Join us to develop scalable full-stack applications using React, TypeScript, and Java. Collaborate across teams to enhance user experience and contribute to best practices in a cloud-native microservi...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$139K - $174K *

Join our team to shape the future of our platform by designing robust APIs, improving service connectivity, and evolving legacy systems into modern architectures, all while fostering a collaborative e...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $162K *

Lead the charge in advanced ICT design for mission-critical data centers. Collaborate with stakeholders to oversee complex projects, manage resources, and drive innovation through technology adoption...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$165K - $180K *

Transform healthcare solutions by leading the design and development of scalable, high-performance systems. Collaborate with cross-functional teams and mentor junior engineers to drive innovation and...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$224K - $308K *

Unlock potential by leading and scaling our MSSP partner business across North America, combining technical leadership with hands-on architecture engagements to drive strategic growth and adoption of...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$85K - $120K *

Unlock innovation as a hands-on Software Engineer, driving Proofs-of-Concept and full software development cycles. Collaborate with senior engineers to explore emerging technologies while ensuring pro...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $120K *

Optimize the software development process by contributing to product-focused projects, addressing coding, debugging, automated testing, and performance enhancement to ensure scalable and efficient sof...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$244K - $409K *

Drive the development of a global SME organization, leading regional teams to enhance technical selling and product direction. Transform ambiguity into structure while mentoring leaders and collaborat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$77K - $92K *

Collaborate with cross-functional teams to develop innovative healthcare analytics applications, ensuring high-quality solutions that drive performance and value for clients in a dynamic, fast-paced e...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$134K - $223K *

Join a team that's dedicated to maximizing enterprise value through strategic consulting and technical expertise. Leverage your Sprinklr knowledge to drive customer success and innovation while foster...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.