Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$110K - $130K *

Champion security excellence by designing and implementing robust security controls across hybrid environments, collaborating with cross-functional teams to enhance overall protection and response cap...

CanadaRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $115K *

Drive the development and maintenance of SCADA applications in a dynamic Remote Operations Center, collaborating with engineers and operators to enhance monitoring and operational support for power ge...

Houston, TXRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Unlock potential by building and optimizing the cloud infrastructure for innovative financial services. Collaborate with diverse teams, troubleshoot production issues, and enhance deployment automatio...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$169K - $200K *

Empower growth by serving as a vital HR Business Partner, collaborating with leaders across technical domains to scale high-performing teams while driving people strategies aligned with business goals...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $210K *

Elevate the customer support experience by leading a regional team of Customer Success Engineers. Oversee operations, optimize workflows, and engage with stakeholders to drive improvements while ensur...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$195K - $236K *

Optimize our identity and access platform by leading a skilled engineering team. Drive technical direction, manage architecture decisions, and enhance security practices while fostering collaboration...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $190K *

Build a resilient Site Reliability Engineering practice, leading a global team to enhance cloud platform reliability, scalability, and operational excellence while fostering collaboration and continuo...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $225K *

Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Optimize energy solutions by leading technical projects, conducting site surveys, and collaborating with teams to deliver innovative, cost-effective strategies that enhance facility performance and su...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$142K - $203K *

Design and optimize AI-ready networking infrastructures to support high-performance computing and data-intensive workloads. Collaborate with customers to assess, plan, and implement scalable solutions...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's dedicated to innovation and excellence, driving projects from concept to completion. Collaborate with cross-functional teams to enhance product development and ensure quality standa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $193K *

Engineer and enhance observability platforms to deliver actionable insights into user experience. Lead cross-functional teams to optimize performance, reliability, and automation across diverse techno...

Eden Prairie, MNRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$162K - $258K *

Drive the design and implementation of cutting-edge GenAI solutions, leading the development of LLM capabilities and ML pipelines to enhance insurance workflows and deliver impactful outcomes for cust...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform data solutions by architecting enterprise-grade pipelines, leading a high-performing team, and embedding best practices to create scalable, robust data environments for analysis and insights...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Empower our team by developing and maintaining web applications that enhance user experience and support critical health programs. Collaborate with stakeholders to ensure seamless integration and robu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$108K - $137K *

Empower operations by ensuring data integrity for market systems. Partner to verify service reservations and regulatory compliance while providing analytical insights to enhance stakeholder engagement...

Little Rock, ARRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$199K - $235K *

Innovate backend solutions by designing, building, and maintaining scalable services for external pentesting. Collaborate across teams to enhance user experience and ensure system performance, reliabi...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $160K *

Contribute to innovative software solutions by collaborating with a dynamic team, solving customer challenges, and enhancing product functionality through effective coding and testing practices...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$181K - $226K *

Join our dynamic team as a Software Engineer, where you'll enhance internal tools, collaborate with stakeholders, and drive improvements in cloud infrastructure and observability, all while working in...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $115K *

Join us to support advanced Warehouse Robotics in the field, delivering exceptional service and solutions to our North American customers. Leverage your technical expertise and customer empathy to dri...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $100K *

Take ownership of the Virtual Care Platform by developing and maintaining features in a Python/Django codebase, enhancing internal tools, and ensuring production reliability while collaborating with s...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Analyze and optimize engineering services operations, leading a customer-focused team to enhance service delivery, efficiency, and profitability while fostering strong client relationships and continu...

Holland, MIRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$170K - $221K *

Partner with us to deliver integrated IT solutions that align with customer goals. Leverage your technical expertise to navigate complex requirements and enhance customer satisfaction through innovati...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $300K *

Join a team that's embedding security into every software development phase, enhancing product safety and reliability while directly influencing our technology offerings. You'll collaborate with engin...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.