Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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1
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$130K - $160K *

Unlock potential by leading mobile app development, shaping user experiences, and driving technical direction in a fast-paced environment. Collaborate with cross-functional teams to deliver intuitive...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $115K *

Empower IT operations by building and managing internal systems, ensuring productivity and security. As the first hire, you'll shape the IT function, streamline processes, and support the team while c...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$165K *

Champion innovative solutions as a Platform Site Reliability Engineer, enhancing infrastructure, optimizing deployment pipelines, and ensuring system reliability, scalability, and security in collabor...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a team that's dedicated to optimizing Microsoft-based systems, providing advanced technical support, and enhancing IT infrastructure. Collaborate with experts to resolve complex issues and drive...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $175K *

Drive reliability and scalability as a technical leader in cloud infrastructure, enhancing the performance of AI and manufacturing data systems through collaboration and innovation to meet operational...

Ann Arbor, MIRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$147K - $205K *

Innovate with us to lead global Technical Support Engineering operations, enhancing customer experience through effective problem-solving, operational excellence, and team development. Drive continuou...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Elevate your career by driving data engineering excellence in Palantir Foundry, transforming legacy systems into robust pipelines and applications while collaborating with cross-functional teams to de...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $210K *

Drive customer success by leading a team of engineers to enhance GitLab adoption, develop scalable enablement programs, and collaborate with cross-functional teams to achieve measurable business outco...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Shape the future of customer relationships by driving value and retention for large organizations, collaborating closely with sales and product teams to ensure success and growth through data-driven i...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $124K *

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $160K *

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

CanadaRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $260K *

Innovate and drive technical strategy for AI-powered products at scale. Empower teams to build transformative software solutions, oversee complex projects, and deliver exceptional results that reshape...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Drive impactful initiatives by leading complex workstreams that enhance performance, reduce costs, and mitigate risks. Collaborate across teams to influence outcomes and implement strategic improvemen...

Denver, CORemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Drive your career with a Senior Site Reliability Engineer role focused on building secure AWS GovCloud foundations for FedRAMP High and IL5, ensuring compliance and operational excellence while mentor...

CanadaRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $240K *

Elevate your career by leading strategic customer relationships in data security. Drive enterprise-wide programs, influence executive stakeholders, and ensure value realization through effective gover...

Dallas, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$142K - $196K *

Unlock potential by enhancing system reliability and observability for resilient production environments. Collaborate across teams to develop automation and tooling that improves incident response, op...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $110K *

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Shape innovative solutions for public safety and more as a Staff Solutions Engineer. Collaborate with regional teams to enhance technical pre-sales support, craft winning strategies, and deliver best...

New York, NYRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Unlock potential by leading a high-impact engineering team focused on observability. Drive technical roadmaps, enhance platform reliability, and ensure operational excellence while collaborating with...

Seattle, WARemote

Today

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Optimize your career as an Infor M3 Technical Consultant, leveraging 3-5 years of expertise in integrations and development. Collaborate with teams to design and support seamless enterprise solutions...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $170K *

Unlock your potential as a Senior DevOps Engineer, driving architectural excellence and automation across agile teams. Collaborate with cross-functional partners to enhance delivery platforms, ensurin...

Pennsylvania, USRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $170K *

Join us to shape the future of DevOps by providing technical leadership and architectural direction across agile teams. Drive automation, enhance developer experience, and champion a culture of contin...

Massachusetts, USRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.