Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
Sr. Security Engineer - Federal Customer
$120K - $145K *
Join us to design and secure next-gen infrastructure while ensuring compliance. Collaborate with a diverse team, automate security practices, and mitigate risks through innovative solutions to uphold...
Reposted 4 days ago
Senior Linux Infrastructure Engineer
$135K - $160K *
Join a team that's responsible for building and maintaining a scalable, secure, and performant Linux infrastructure through automation and modern tooling, ensuring high availability and adherence to b...
Reposted 3 weeks ago
$110K - $130K *
Transform customer experiences by leading onboarding, driving adoption, and ensuring success through proactive engagement and technical expertise. Build strong relationships with diverse stakeholders...
2 weeks ago
Senior Software Engineer (Python / AI Insurance SaaS)
$200K - $225K *
Drive the design and delivery of innovative AI-driven applications. Oversee the full development lifecycle, ensuring scalability and reliability in multi-tenant enterprise solutions while collaboratin...
Reposted 2 days ago
$150K - $180K *
Lead the design and management of robust and scalable network infrastructure for hyperscale data centers. Collaborate with cross-functional teams to ensure high performance and reliability in support...
3 weeks ago
Senior Site Reliability Engineer
$130K - $155K *
Transform our platform by enhancing performance and reliability as a Senior Site Reliability Engineer. Collaborate with teams to optimize Ruby on Rails applications, leverage AI for operational effici...
2 weeks ago
Senior Software Engineer, Java | Patching
$140K - $200K *
Transform backend systems by leveraging Java and Kotlin to enhance patch management capabilities for millions of endpoints. Collaborate with cross-functional teams to deliver scalable, high-quality so...
1 week ago
$150K - $210K *
Engage with customers to design tailored solutions utilizing Zoo's APIs, driving adoption and ensuring successful integration, while supporting sales with technical expertise and customer demonstratio...
Reposted 1 week ago
Sr. Observability Systems Engineer
$178K - $200K *
Join us to shape the future of observability in infrastructure. Lead technical direction, mentor engineers, and enhance our metrics and logging platforms while driving automation and AI integration ac...
1 week ago
Founding Senior Infra Engineer, Distributed Infra
$150K - $180K *
Manage the lifecycle of accelerator clusters, ensuring efficient capacity, reliability, and security. Collaborate across teams to enhance infrastructure, automate processes, and lead initiatives that...
1 week ago
Senior Site Reliability Engineer
$135K - $160K *
Elevate your career by designing and managing scalable cloud infrastructures. Collaborate with diverse teams to enhance reliability and observability while mentoring engineers and optimizing deploymen...
Reposted 4 weeks ago
Staff / Staff II - Application Security Engineer
$220K - $270K *
Unlock potential by guiding application security strategies across diverse product landscapes. In this senior technical role, you'll influence architecture, mentor teams, and enhance security processe...
3 weeks ago
Senior Red Team Engineer - Frontier AI Security (Remote US)
$120K - $150K *
Lead the charge in advanced security assessments, identifying vulnerabilities and enhancing security posture through hands-on penetration testing and collaboration with cross-functional teams. Mentor...
Reposted 2 days ago
System Engineer, Platform Operations: HaloPSA
$90K - $120K *
Innovate and enhance platform operations as a technical expert, driving implementation and administration of HaloPSA. Collaborate with teams to streamline processes, improve visibility, and ensure sea...
2 days ago
Senior Engineering Manager - Tenant
$285K - $320K *
Lead the charge in delivering Honeycomb Private Cloud, driving product growth, and collaborating across teams to enhance operational processes while building a high-performing engineering team to supp...
1 week ago
$105K - $202K *
Create innovative AI-powered healthcare products by transforming complex workflows into intuitive applications. Collaborate with cross-functional teams to deliver impactful user experiences and own fe...
2 weeks ago
$73K - $109K *
Drive your career with impactful service as you troubleshoot and maintain advanced medical equipment, ensuring optimal performance and customer satisfaction across the Pacific Region, with a focus on...
1 week ago
$72K - $108K *
Join a team that's dedicated to delivering exceptional service through timely maintenance and support for medical equipment. Collaborate with experienced engineers to enhance your skills while ensurin...
1 week ago
$73K - $109K *
Champion customer satisfaction by mastering preventative maintenance and troubleshooting techniques. Collaborate with experienced engineers to enhance skills in equipment installation and service, ens...
2 weeks ago
$66K - $99K *
Play a key role in delivering exceptional service by performing preventative maintenance and troubleshooting on medical equipment. Collaborate with experienced engineers to enhance customer satisfacti...
2 weeks ago
Senior Infrastructure Engineer
$163K - $224K *
Transform your career by automating and improving infrastructure systems, collaborating with engineering teams, and enhancing operational efficiency as part of a dynamic team focused on self-service s...
Reposted 1 week ago
Senior Engineer, Back-End (Security Controls)
$199K - $270K *
Tackle the complexities of backend engineering by developing robust API integrations, building ETL pipelines, and collaborating with cross-functional teams to enhance system reliability and performanc...
Reposted 4 weeks ago
Senior Platform Engineer, MarTech
$145K - $165K *
Lead the charge in enhancing marketing technology platforms to optimize customer engagement and journey orchestration. Collaborate with cross-functional teams to deliver reliable solutions and improve...
1 week ago
$120K - $150K *
Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...
Reposted 1 week ago
Observability Engineer - Cisco AppDynamics Specialist
$110K - $130K *
Unlock potential by leading Cisco AppDynamics implementations and optimizations. Drive performance engineering initiatives, enhance application monitoring, and deliver best practices across diverse cl...
1 week ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.