Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
$160K - $175K *
Elevate platform reliability by designing and evolving cloud infrastructure, CI/CD pipelines, and Kubernetes environments. Collaborate across teams to enhance software delivery, operational excellence...
Today
$142K - $168K *
Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...
1 week ago
Senior Data Center Mechanical Engineer, 3rd Party Data Centers
$155K - $185K *
Engage in third-party data center projects, providing critical technical guidance and documenting compliance for innovative engineering solutions while collaborating across disciplines to optimize ope...
4 weeks ago
Director , Ai Support Transformation (ServiceNow)
$130K - $150K *
Elevate support operations by leading AI transformation initiatives, enhancing customer experience and operational efficiency through strategic ServiceNow platform management and innovative workflow r...
1 week ago
Senior Engineer - Mobile Application
$180K - $195K *
Unlock your potential as you collaborate to develop enterprise Android applications, enhancing user experience through innovative design, coding, and testing. Join a dynamic team focused on delivering...
1 week ago
Senior AI Solution Engineer with Terraform
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Join a team that designs and deploys lab environments for Cloud Security Posture Management using advanced OpenStack expertise. Contribute to testing and validating API-based security tools in multi-t...
3 weeks ago
$100K - $120K *
Innovate with us to create stunning UI elements and dynamic JavaScript systems. Oversee project priorities and meet deadlines while delivering exceptional web development solutions...
4 weeks ago
$90K - $118K *
Elevate the quality of software by designing automated testing frameworks and integrating AI tools for enhanced efficiency and accuracy. Collaborate cross-functionally to ensure smooth delivery of hig...
3 weeks ago
$120K - $170K *
Engage as a Technical Lead to design, modernize, and enhance federal software systems. Drive engineering excellence across the SDLC, mentor teams, and deliver secure, scalable applications in mission...
Reposted 3 weeks ago
Senior Systems Support Professional
$80K - $95K *
Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...
3 days ago
Senior Java Software Engineer - Product Support (Remote)
$110K - $130K *
Lead the charge in enhancing our court case management platform by diagnosing production issues and modernizing legacy components. Collaborate closely across teams to ensure system stability while inn...
Reposted 4 weeks ago
$125K - $150K *
Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...
1 week ago
Lead Site Reliability Engineer
$105K - $155K *
Empower the reliability of a cutting-edge NaaS platform. Collaborate with cross-functional teams to improve observability, incident management, and automation. Drive impactful changes that enhance cus...
Reposted yesterday
Lead Site Reliability Engineer
$105K - $155K *
Lead the charge in optimizing cloud infrastructure and CI/CD processes. Drive the implementation of SRE best practices across Azure environments, enhancing service reliability and automation while col...
Reposted 2 days ago
$110K - $130K *
Engage with customers to evaluate and implement solutions, driving technical discovery and adoption. Collaborate with sales teams to demonstrate value, manage multiple projects, and identify expansion...
Yesterday
Software Engineer, Infrastructure
$120K - $145K *
Grow your career with an innovative team designing and managing a Kubernetes control plane for seamless deployment and operations, ensuring production reliability, customer onboarding, and infrastruct...
Reposted 3 weeks ago
Site Reliability Engineering Manager
$130K - $160K *
Lead and enhance the SRE team, ensuring reliable operations across deployments. Collaborate with various engineering units to uphold security and performance, while implementing improvements in high-d...
Reposted 4 weeks ago
Senior Engineering Manager, Clients Team
$242K - $275K *
Lead the charge in developing and deploying robust containerized software, manage CI/CD workflows, and grow a cohesive engineering team to enhance customer security operations and software delivery ac...
Reposted 2 weeks ago
Lead AWS Cloud DevOps Engineer
$135K - $160K *
Drive the design and optimization of AWS cloud environments, leading migration strategies while fostering collaboration and technical excellence across DevOps teams. Shape the future of automation and...
3 weeks ago
Digital Experience Engineer (Web Development) – Military OneSource
$95K - $115K *
Transform digital experiences for military families by developing secure, responsive websites and applications. Collaborate with cross-functional teams to enhance user engagement and accessibility whi...
3 weeks ago
Senior Services Engineer (B2Bi/CFT)
$110K - $130K *
Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...
1 week ago
Principal Forward Deployed Engineer - AI & Developer Platform
$115K - $185K *
Lead the charge in transforming developer workflows and API architecture for enterprise AI applications. Collaborate with engineering teams to eliminate friction and enhance the developer experience a...
Yesterday
$209K - $273K *
Grow your career with a technical leadership role tackling complex challenges while mentoring others and collaborating on impactful projects across multiple engineering teams, elevating standards and...
3 weeks ago
Senior / Staff Site Reliability Engineer
$150K - $180K *
Lead the charge in optimizing production infrastructure for a high-throughput application. Manage AWS deployments, enhance availability, and drive critical initiatives impacting millions of users glob...
Reposted 3 weeks ago
$202K - $318K *
Accelerate progress at our AI-driven platform by leading a high-performing engineering team. Oversee technical direction, manage people, and ensure quality to deliver impactful agent experiences acros...
3 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.