Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$160K - $175K *

Elevate platform reliability by designing and evolving cloud infrastructure, CI/CD pipelines, and Kubernetes environments. Collaborate across teams to enhance software delivery, operational excellence...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Transportation

$142K - $168K *

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $185K *

Engage in third-party data center projects, providing critical technical guidance and documenting compliance for innovative engineering solutions while collaborating across disciplines to optimize ope...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $150K *

Elevate support operations by leading AI transformation initiatives, enhancing customer experience and operational efficiency through strategic ServiceNow platform management and innovative workflow r...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$180K - $195K *

Unlock your potential as you collaborate to develop enterprise Android applications, enhancing user experience through innovative design, coding, and testing. Join a dynamic team focused on delivering...

Austin, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Join a team that designs and deploys lab environments for Cloud Security Posture Management using advanced OpenStack expertise. Contribute to testing and validating API-based security tools in multi-t...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Innovate with us to create stunning UI elements and dynamic JavaScript systems. Oversee project priorities and meet deadlines while delivering exceptional web development solutions...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $118K *

Elevate the quality of software by designing automated testing frameworks and integrating AI tools for enhanced efficiency and accuracy. Collaborate cross-functionally to ensure smooth delivery of hig...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $170K *

Engage as a Technical Lead to design, modernize, and enhance federal software systems. Drive engineering excellence across the SDLC, mentor teams, and deliver secure, scalable applications in mission...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing our court case management platform by diagnosing production issues and modernizing legacy components. Collaborate closely across teams to ensure system stability while inn...

Dallas, TXRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $155K *

Empower the reliability of a cutting-edge NaaS platform. Collaborate with cross-functional teams to improve observability, incident management, and automation. Drive impactful changes that enhance cus...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$105K - $155K *

Lead the charge in optimizing cloud infrastructure and CI/CD processes. Drive the implementation of SRE best practices across Azure environments, enhancing service reliability and automation while col...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Engage with customers to evaluate and implement solutions, driving technical discovery and adoption. Collaborate with sales teams to demonstrate value, manage multiple projects, and identify expansion...

San Francisco, CARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Grow your career with an innovative team designing and managing a Kubernetes control plane for seamless deployment and operations, ensuring production reliability, customer onboarding, and infrastruct...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Lead and enhance the SRE team, ensuring reliable operations across deployments. Collaborate with various engineering units to uphold security and performance, while implementing improvements in high-d...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$242K - $275K *

Lead the charge in developing and deploying robust containerized software, manage CI/CD workflows, and grow a cohesive engineering team to enhance customer security operations and software delivery ac...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Drive the design and optimization of AWS cloud environments, leading migration strategies while fostering collaboration and technical excellence across DevOps teams. Shape the future of automation and...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform digital experiences for military families by developing secure, responsive websites and applications. Collaborate with cross-functional teams to enhance user engagement and accessibility whi...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $185K *

Lead the charge in transforming developer workflows and API architecture for enterprise AI applications. Collaborate with engineering teams to eliminate friction and enhance the developer experience a...

Ontario, CARemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$209K - $273K *

Grow your career with a technical leadership role tackling complex challenges while mentoring others and collaborating on impactful projects across multiple engineering teams, elevating standards and...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in optimizing production infrastructure for a high-throughput application. Manage AWS deployments, enhance availability, and drive critical initiatives impacting millions of users glob...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$202K - $318K *

Accelerate progress at our AI-driven platform by leading a high-performing engineering team. Oversee technical direction, manage people, and ensure quality to deliver impactful agent experiences acros...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.