Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
Principal Business Technology Product Manager
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Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...
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Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...
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Senior Optical Transport Implementation Engineer - Pub Sec
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Unlock potential by joining a team focused on advanced Tier II support for network devices in a fiber optic transport network, ensuring operational excellence and 100% service availability across mult...
Reposted 1 week ago
$90K - $115K *
Elevate team performance and delivery by leading a technical group, setting clear expectations, providing mentorship, and managing project needs while ensuring quality and employee development in a dy...
Today
$117K - $161K *
Elevate your career by designing and optimizing scalable data solutions. Collaborate with cross-functional teams to transform complex data into actionable insights, ensuring high standards of quality...
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$96K - $148K *
Lead the charge in designing and building secure integrations for enterprise ITSM platforms. Analyze data flows, enhance system connections, and ensure compliance while delivering resilient solutions...
3 weeks ago
Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
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$145K - $190K *
Lead the design and evolution of scalable data architecture, providing technical leadership across teams to deliver reliable, secure, and cost-effective data solutions while shaping emerging capabilit...
1 week ago
Software Engineer 4/5 - Data and Feature Infrastructure, AI Platform
$466K - $500K+*
Elevate your career by building a cutting-edge ML data platform that enhances productivity for ML practitioners. Collaborate with experts to create innovative solutions for feature computation and sha...
2 days ago
$75K - $100K *
Shape the future of emergency services by overseeing complex technical projects and initiatives. Collaborate closely with diverse teams to ensure successful program delivery, adhering to quality stand...
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Principal Software Development Engineer in Test (Performance & Bare-Metal)
$140K - $252K *
Unlock potential by leading test strategies for hypervisor performance and VM quality. Collaborate with teams to design automated benchmarks and validate deployment safety, ensuring high standards acr...
1 week ago
Manager, Technical Services & Customer Support
$95K - $105K *
Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...
Yesterday
Lead Forward Deployed Engineer
$195K - $362K *
Transform complex customer needs into scalable solutions by leading technical deployments, integrations, and automation. Collaborate with stakeholders to drive value and enhance operational efficiency...
3 weeks ago
$80K - $95K *
Partner with us to deliver tailored solutions and in-depth demos, supporting a dynamic sales pipeline. Leverage your technical expertise to drive customer success and collaborate with teams to enhance...
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$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
1 week ago
Senior Software Engineer, Linux Kernel
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Drive innovation by developing and maintaining Linux kernel features, collaborating with hardware teams, and contributing to the upstream community. Own projects from definition to deployment while me...
2 weeks ago
Senior Solutions Engineer, In-App
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Accelerate progress at the intersection of engineering and product, ensuring strategic publishers successfully integrate and scale the in-app SDK, driving revenue through technical excellence and inno...
1 month ago
Member of Technical Staff - Security
$150K - $180K *
Join a dynamic team to develop security scanning tools that safeguard enterprise AI applications. Take ownership of detection products and enhance security protocols while collaborating with top engin...
4 weeks ago
Staff Machine Learning Engineer - VoIP Infrastructure
$138K - $165K *
Partner with us to design and implement VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration while mentoring colleagues and...
1 week ago
Staff Machine Learning Engineer - VoIP Infrastructure
$176K - $308K *
Drive the design and implementation of VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration of telephony platforms while men...
1 week ago
Staff Machine Learning Engineer - VoIP Infrastructure
$176K - $308K *
Champion the design and implementation of VoIP infrastructure, enhancing AI-driven voice workloads. Collaborate across teams to ensure seamless integration and operational excellence while mentoring p...
1 week ago
Staff Database Reliability Engineer
$135K - $160K *
Transform database systems through innovative architecture and automation, enhancing reliability and scalability. Collaborate across teams to simplify complex infrastructures while driving performance...
2 weeks ago
Forward Deployed Engineer - RiskOS Agents
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Unlock potential by driving AI-powered workflows from conception to deployment. Engage with strategic partners and large enterprises to translate complex operations into reusable systems that enhance...
4 weeks ago
$74K - $137K *
Engage stakeholders to deliver innovative training programs on Direct Tax Compliance solutions. Collaborate with teams to enhance learning experiences through various formats, ensuring alignment with...
3 weeks ago
$74K - $137K *
Elevate your career by delivering expert training in Direct Tax Compliance solutions, enhancing customer success through engaging learning experiences. Collaborate with teams to create impactful conte...
3 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.