Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$120K - $145K *

Innovate the future of enterprise contact centers by designing a robust routing engine that intelligently distributes interactions across various channels, ensuring high performance and scalability in...

Dallas, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Engineer the future of contact center technology by developing a robust routing engine that intelligently distributes interactions across various channels, ensuring high availability and performance i...

Austin, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the design and development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels while collaborating with cross...

Philadelphia, PARemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...

New York, NYRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Pioneer the development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels. Collaborate with cross-functional team...

Montreal, QCRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$148K - $190K *

Build and enhance our internal API layer, ensuring reliability and performance for services. Collaborate with cross-functional teams to implement API contracts and improve developer experience while m...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to innovate and deliver high-quality software solutions. Collaborate in an Agile environment, leveraging modern technologies to enhance product functionality and customer satisfact...

New Jersey, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $160K *

Lead the establishment of a Production Site Reliability Engineering team, ensuring high availability and performance of web applications while driving operational excellence and strategic improvement...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Elevate customer experiences by troubleshooting technical issues and collaborating with cross-functional teams. As a Technical Support Engineer, you'll manage customer inquiries, ensuring seamless int...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Join us to architect and automate cloud-native infrastructures while engaging directly with clients. Leverage your expertise in AI and DevOps to drive strategic solutions that align technology with bu...

Florida, USRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with a dynamic role focused on coding, cloud resources, and database support. Lead automation projects, solve unique challenges daily, and collaborate with teams to deliver practical...

CanadaRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$200K - $275K *

Partner with us to drive technical solutions for enterprise clients, showcasing product value through demos and proof-of-concept activities. Collaborate with sales and technical teams to enhance custo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $114K *

Join a dynamic team focused on designing and implementing innovative software solutions. Utilize your coding skills to address complex challenges, contributing to robust product development and ensuri...

Dallas, TXRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Optimize real-time automation solutions across manufacturing and enterprise levels. Collaborate with engineering teams to design, implement, and enhance systems using diverse programming and design to...

Richmond, VARemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform your career by engineering innovative automation solutions across industries. Collaborate with a dynamic team to enhance operational efficiency and drive real-time information systems from t...

Raleigh, NCRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$92K - $110K *

Elevate your career by engineering real-time automation solutions across industries. Collaborate with a dynamic team to design, implement, and optimize systems that enhance operational efficiency and...

Philadelphia, PARemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$250K - $280K *

Empower the development of AI observability capabilities, architecting data models and infrastructure while collaborating with cross-functional teams to enhance user workflows and insights into AI sys...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $140K *

Optimize web application development by leading design and implementation using .NET Core, ASP.NET, and Angular. Collaborate with teams, mentor junior developers, and ensure code quality while leverag...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $147K *

Join a dynamic team to design, develop, and support innovative applications and systems. Leverage your coding expertise in various languages to enhance software solutions while ensuring adherence to i...

Lansing, MIRemote

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$126K - $160K *

Drive impactful software solutions by collaborating with sales teams, leading demos, and managing technical inquiries. Leverage your expertise to enhance customer experiences and support enterprise tr...

San Diego, CARemote

Today

  •   8 - 10 years exp.  •   Transportation

$180K - $240K *

Transform the future of distributed systems by designing and building robust platform components. Collaborate with teams to ensure reliability and scalability in mission-critical environments, driving...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in developing next-gen data platforms, driving strategic insights and AI solutions. Oversee data architecture, governance, and quality, while mentoring a high-performing team to foster...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$135K - $160K *

Join a team that's transforming cloud infrastructure for institutional investors. You'll deploy and manage AI solutions across various cloud environments, ensuring security and compliance while collab...

Berkeley, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Drive your career by providing advanced technical support, optimizing software systems, and implementing innovative solutions in a dynamic, 100% remote environment. Collaborate to enhance operational...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $153K *

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.