Production Support Engineer Jobs in Boston, MA

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Advance internal IT operations by providing essential support for onboarding, endpoint management, and systems access. Collaborate within a dynamic team to enhance workflow efficiency and streamline t...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Engage with customers as a Customer Support Engineer, resolving technical issues and enhancing support processes in an AI-native environment. This impactful role requires a blend of technical expertis...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Drive your career forward by resolving complex IT issues while enhancing user experiences and supporting operational improvements in a dynamic and collaborative professional services environment...

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Elevate IT operations by supporting infrastructure, managing projects, and fostering collaboration across teams to ensure seamless workflows and technical excellence within a fast-paced, innovative en...

Manage global technical product support strategy, ensure tool availability, optimize service, and enhance customer satisfaction through leadership and collaboration across R&D, product management, and...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Drive the design and deployment of secure, scalable cloud infrastructure. Collaborate with teams to enhance CI/CD pipelines and maintain optimal operations while ensuring cybersecurity and regulatory...

Champion innovation by developing cutting-edge software for next-gen network monitoring. Collaborate with multi-site teams to enhance performance and quality in cloud environments, while utilizing div...

Accelerate progress at the forefront of security technology, providing expert escalation support and ensuring optimal performance for enterprise customers using cutting-edge solutions in a collaborati...

Join a dynamic team to enhance network operations, leveraging AI insights to boost reliability and efficiency while mentoring peers and guiding technical solutions across various segments of the organ...

Engineer scalable IT systems at a high-growth company, focusing on identity, endpoint, and SaaS administration while automating processes to enhance efficiency across multiple offices and support stre...