Knowledge Manager Jobs in New York, NY

Create and run impactful enablement programs for global Customer Success teams, improving performance through effective onboarding, ongoing training, and practical resources. Partner with leadership t...

Drive projects from inception to completion, ensuring seamless client communication, technical understanding, and timely delivery of AI-powered solutions while maintaining high-quality standards and b...

Accelerate progress at a global scale by operationalizing strategy and driving excellence across teams. As a key C-suite member, enhance collaboration, institute accountability, and leverage AI to opt...

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

Lead the charge in ensuring compliance and risk management at branch locations. Oversee supervisory functions, promote ethics, and maintain a controlled environment while collaborating with legal and...

Shape the future of our contact center operations by leading a dynamic team managing the entire Workforce Management lifecycle. Drive strategic initiatives, optimize scheduling, and enhance forecastin...

Lead a team of WFM professionals overseeing demand forecasting, capacity planning, and schedule generation for a high-volume contact center. Collaborate with senior leaders to optimize workforce strat...

Join a team that's dedicated to enhancing federal position management by providing expert advisory services on classification standards, developing position descriptions, and ensuring compliance with...

Lead the transformation of system integrator enablement strategies to empower a global partner ecosystem. Define and scale programs that ensure impactful collaboration across partnerships while drivin...

Architect innovative cloud-based solutions that align technology with business strategy. Collaborate with senior leaders to drive architecture for mission-critical systems, enhancing resilience, scala...

Drive quality through leadership in QA and automation, enhancing e-commerce and tax platforms. Oversee test frameworks and collaborate across functions to ensure robust testing and continuous improvem...

Lead the charge in product innovation by developing cutting-edge solutions in institutional digital asset infrastructure, inspiring teams to overcome challenges and deliver exceptional results that me...

Advance your career by leading a team of dynamic Business Development Reps focused on driving pipeline and opportunities in the US Mid-Market segment through innovative strategies and collaboration wi...

Transform project delivery by leading complex initiatives in legal environments, managing CRM integrations, enhancements, and user adoption while collaborating with cross-functional teams to achieve s...

Unlock the potential of lifecycle marketing by leading hands-on CRM strategies, enhancing customer journeys, and leveraging data-driven insights to drive retention and growth. Collaborate across teams...

Contribute to a dynamic team by leading client engagements, mentoring accounting professionals, and driving exceptional service delivery within our outsourced accounting services practice. Enhance cli...

Lead complex modernization programs to Cloud, guiding engineering teams and managing project scoping, planning, and execution. Drive cross-functional collaboration while navigating technical constrain...

Take ownership of People Operations to build scalable processes that enhance employee experience and streamline HR functions, from onboarding to compliance. Be the go-to expert for developing a thrivi...

Transform library and information services for Business Scientific Affairs. Lead vendor negotiations, optimize processes, and enhance literature access while ensuring compliance and driving strategic...

Lead the charge in crafting clear technical documentation, supporting user-friendly understanding of complex technology for diverse audiences and enhancing operational effectiveness through structured...

Champion enterprise customer success by leading technical initiatives, ensuring platform health, and providing expert guidance on integrations and configurations. Collaborate with cross-functional tea...

Drive impactful clinical strategies and performance for a complex Medicaid health plan, enhancing care delivery and cost trends, while influencing providers in a fast-paced, matrix environment. Join u...

Engage with cross-functional teams to create dynamic campaigns, manage content production, and drive strategic media investments, ensuring alignment with client marketing objectives and innovation in...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Lead the charge in transforming claims technology for insurers, enhancing operational efficiency and customer experiences. Own product development and collaborate cross-functionally to deliver innovat...