Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

CanadaRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in enhancing IT infrastructure, ensuring optimal performance and security while supporting users and managing vendor relationships within a collaborative team environment...

San Antonio, TXRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $105K *

Transform client experiences by enabling successful adoption of Workforce AI. Collaborate with healthcare teams to design solutions, configure platforms, and deliver tailored training, ensuring client...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Staffing

$112K - $145K *

Champion customer success by resolving complex technical issues as a Principal Engineer. Drive personalized support and enhance service processes in a fast-paced environment, ensuring optimal performa...

Austin, TXRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$102K - $154K *

Explore diverse opportunities as you support Azure Landing Zone and Virtual Desktop operations, ensuring optimal performance and stability while collaborating with cross-functional teams to drive inno...

Maryland, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Unlock the potential of AI integration by creating clear, comprehensive documentation that supports workflows and operations. Collaborate with technical teams to ensure effective implementation and us...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $100K *

Pioneer modern learning experiences by designing impactful training programs and resources. Leverage AI tools for e-learning development and facilitate engaging sessions to drive employee growth and s...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $145K *

Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$112K - $193K *

Transform operational stability by leading technical support teams, driving performance through automation and modern technologies. Enhance incident management and system observability across mission...

Basking Ridge, NJRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$95K - $192K *

Join a team that's poised to lead integrated IT audits while managing client relationships and project execution. Contribute to growth initiatives, talent development, and business solutions for Risk...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $122K *

Empower your career by developing innovative Microsoft 365 solutions. This role involves end-to-end Power Platform development, ensuring compliance, and collaborating with stakeholders to enhance city...

Durham, NCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$68K - $113K *

Champion the enhancement of data security services by managing complex projects and day-to-day operations. Utilize technical expertise to safeguard sensitive information and ensure compliance with ind...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$143K - $214K *

Oversee and enhance security measures across network, compliance, and access management. Collaborate with teams to design and implement resilient infrastructure while leading a high-performing securit...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$94K - $164K *

Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in executing Proof of Value engagements, demonstrating the Tanium platform's capabilities while collaborating with account teams to align with customer objectives and drive successful...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $92K *

Join a team that's dedicated to optimizing enterprise Windows environments. As a Senior Systems Administrator, you'll ensure system performance, security, and continuity across diverse infrastructures...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Engineer robust cloud and system solutions, ensuring seamless enterprise operations. Collaborate with cross-functional teams to maintain infrastructure, troubleshoot issues, and implement configuratio...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in Epic solutions delivery by providing expert support, managing projects, and mentoring team members. Shape the future of healthcare IT by aligning technical teams with stakeholder ne...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform complex cloud and data center solutions by leading implementations, ensuring technical readiness, and delivering exceptional customer support throughout the project lifecycle. Drive innovati...

Savannah, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $210K *

Drive strategic growth and operational excellence in IT program management, overseeing federal contracts and leading Agile teams to enhance supply chain solutions for the Department of Veterans Affair...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$102K - $133K *

Unlock potential by optimizing clinical systems and driving informatics initiatives. This role combines strategy with hands-on support across EHR applications, fostering collaboration to enhance workf...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $172K *

Accelerate progress at the intersection of security and cloud infrastructure, leading a team to optimize AWS environments, implement DevSecOps practices, and enhance automation for secure software del...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $180K *

Join a dynamic team as a Senior IT Systems Administrator, overseeing IT operations, device management, and SaaS administration. Drive improvements in security and compliance while supporting a fully r...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining technology leadership by providing strategic oversight and optimizing IT environments for managed services clients. Drive infrastructure improvements and align technology...

Middletown, CTRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.