IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
Reposted 3 days ago
IT Support Lead - Global, Remote
$90K - $110K *
Lead IT support initiatives to ensure optimal performance of bot infrastructure. Manage setup, monitoring, and uptime of machines while growing a dedicated team within the Customer Success division. D...
2 days ago
IT Infrastructure & Support Analyst
$80K - $90K *
Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...
3 weeks ago
$171K *
Elevate IT support by providing critical assistance for database management and training. Collaborate with teams to ensure seamless operations during agency transitions, focusing on the WASDE release...
Yesterday
Technology Budget Senior Specialist
$125K - $150K *
Lead the charge in financial governance and budgeting for IT, managing a $70M+ technology budget. Collaborate with stakeholders to optimize investments, ensure transparency, and drive strategic financ...
4 weeks ago
$75K - $90K *
Transform client experiences by delivering AI-driven IT solutions, resolving technical issues, and enhancing service delivery. Collaborate with teams to ensure seamless onboarding and proactive suppor...
1 week ago
$95K - $115K *
Drive the management of a Linux and Windows cloud environment, enhancing performance and security. Collaborate with a team to deliver project goals while providing effective communication across all s...
1 week ago
Retail Information and Support Specialist
$72K - $98K *
Deliver exceptional support by coordinating documentation and resolving member inquiries. Collaborate across teams to ensure compliance and accuracy while enhancing Retail Banking operations and membe...
3 days ago
$80K - $95K *
Optimize IT operations by managing day-to-day support for macOS and Windows environments, ensuring seamless onboarding/offboarding, and administering SaaS platforms while enhancing user experience and...
2 weeks ago
Technology Support Analyst – Identity Management
$83K - $109K *
Drive user identity management and access governance, ensuring secure, timely access to technology resources. Collaborate with HR and IT teams to enhance employee experience while maintaining complian...
5 days ago
$90K - $110K *
Lead the charge in delivering innovative managed services solutions by partnering with sales teams to assess client needs, design scalable architectures, and ensure seamless transitions, driving long...
1 week ago
$80K - $95K *
Drive client success by delivering tailored managed services solutions. Collaborate with sales teams to assess needs, design scalable architectures, and ensure seamless transitions, all while enhancin...
1 week ago
Senior Information Security Specialist
$120K - $160K *
Join a team that's committed to enhancing our cybersecurity and GRC programs. You'll drive initiatives across risk management, compliance, and operational security, playing a vital role in strengtheni...
Reposted 3 weeks ago
$100K - $120K *
Transform client systems by solving complex challenges and ensuring security compliance. Collaborate with diverse teams to manage data, prioritize tasks, and drive modernization across various industr...
2 days ago
Process & Technology Specialist
$66K - $128K *
Transform sales operations by owning CRM administration, building dashboards, and automating processes. Collaborate with teams to enhance technology adoption and streamline workflows, ensuring effecti...
1 week ago
$80K - $95K *
Drive customer success by delivering expert UAS support, training, and demonstrations. Collaborate with sales and program teams to enhance operational effectiveness and ensure mission readiness for de...
Reposted yesterday
$80K - $95K *
Join a team that's dedicated to advanced support for industrial control systems. As a key escalation point, you'll tackle complex issues, drive system stability, and mentor junior staff in a dynamic 2...
2 weeks ago
$83K - $125K *
Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...
2 weeks ago
Tier 0 ServiceNow Administrator / Self-Service Specialist (Senior)
$95K - $115K *
Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...
1 week ago
$85K - $110K *
Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...
2 weeks ago
$80K - $95K *
Join a team that's dedicated to ensuring high availability and continuity of technology across multiple Data Centers. Leverage your expertise in Windows and Linux systems to design, implement, and mai...
1 week ago
$80K - $95K *
Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...
2 weeks ago
Infrastructure Support Engineer
$93K - $179K *
Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...
4 weeks ago
Technology Support Analyst – End User Training
$83K - $109K *
Shape the future of employee technology adoption by enhancing training and support programs. Collaborate with cross-functional teams to empower users, improve productivity, and foster a culture of con...
5 days ago
$80K - $95K *
Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...
4 weeks ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.