IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$98K - $154K *

Grow your career with a leading role in designing complex data hall infrastructures. Leverage your expertise to lead projects, mentor teams, and ensure adherence to design standards while optimizing d...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Drive the administration and enhancement of Nagios XI monitoring systems, ensuring optimal performance and coverage across diverse environments. Collaborate with IT teams to identify gaps and implemen...

Pennsylvania, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$79K - $122K *

Empower your career by developing innovative Microsoft 365 solutions. This role involves end-to-end Power Platform development, ensuring compliance, and collaborating with stakeholders to enhance city...

Durham, NCRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $180K *

Join a dynamic team driving innovative cloud storage solutions. Lead engineering efforts to design and maintain high-performance storage services globally, ensuring reliability and scalability for div...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$238K - $280K *

Lead the charge in developing autonomous attack workflows for external surfaces, leveraging your expertise to enhance reconnaissance capabilities and mentor engineers while driving strategic technical...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$254K - $297K *

Elevate customer experiences by diagnosing and resolving complex technical challenges. Contribute directly to product engineering initiatives while collaborating with strategic customers and internal...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $116K *

Champion operational excellence by managing support for ERP, Workday, and Payroll systems. Collaborate with cross-functional teams to ensure timely issue resolution and enhance user satisfaction while...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$142K - $236K *

Drive innovation in cybersecurity by leading technical initiatives for MSSP partners and AI security solutions. Leverage your expertise to design, scale, and secure managed services while mentoring te...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Lead the design and development of our enterprise data platform, driving initiatives for data ingestion, storage, and transformation. Collaborate with cross-functional teams to enhance data governance...

CanadaRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$115K - $130K *

Unlock your potential as a Technical Sourcer, driving talent acquisition across Engineering, Product, and Design. Build pipelines, engage candidates, and collaborate with teams to identify top-tier ta...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $160K *

Lead the establishment of a Production Site Reliability Engineering team, ensuring high availability and performance of web applications while driving operational excellence and strategic improvement...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$68K - $112K *

Take ownership of enterprise networking solutions, delivering high-quality consulting and implementation services. Collaborate with teams to design, implement, and support complex network environments...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$108K - $181K *

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$110K *

Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$69K - $107K *

Champion client success by leveraging technical expertise to enhance platform value, optimize workflows, and drive measurable outcomes. Collaborate with cross-functional teams to deliver innovative so...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $175K *

Champion the future of network engineering by architecting and developing high-performance networks that power AI at scale. Lead innovative solutions and mentor a talented team to enhance global netwo...

Texas, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $145K *

Optimize large-scale production systems by designing and maintaining robust infrastructure solutions. Contribute technical expertise to enhance server deployment and automate workflows, ensuring seaml...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$129K - $212K *

Take ownership of incident response and security monitoring, enhancing processes while mentoring junior team members. Drive investigations and foster collaboration across teams, ensuring member safety...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $240K *

Unlock your potential by leading a team focused on enterprise authentication security. Drive innovation in single sign-on platforms, ensuring secure, scalable solutions for millions of users while fos...

Georgia, USRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Join a team that's redefining HR technology! Lead the design and management of our Workday system, collaborating across departments to enhance HR and Payroll processes through innovative solutions and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Join a team that's committed to enhancing our cybersecurity and GRC programs. You'll drive initiatives across risk management, compliance, and operational security, playing a vital role in strengtheni...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a dynamic team to enhance Epic HB Claims applications, driving innovative solutions and optimizing workflows. Collaborate with stakeholders to ensure successful implementation and provide expert...

San Antonio, TXRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.