Epic Support Analyst Jobs in Boston, MA

Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...

Explore opportunities to partner with engineers and stakeholders, translating technical discussions into actionable deliverables while supporting CI/CD initiatives and repository governance with a foc...

Transform client relationships and drive growth by consulting with C-level executives to implement strategic solutions that enhance value and satisfaction across major accounts, ensuring retention and...

Analyze and optimize workforce management strategies across multiple business lines, translating complex forecasts into actionable capacity plans and financial models while collaborating with executiv...

Transform integration architecture by designing and maintaining connections between systems. Lead data management and reporting efforts while ensuring compliance and security. Collaborate with teams t...

Join a dynamic team to drive sales growth in the Ohio Valley, managing the full sales cycle for innovative cybersecurity solutions. Leverage your expertise to build relationships and exceed quotas whi...

Collaborate with cross-functional teams to resolve technical issues, reproduce defects, and ensure seamless product support. Drive improvements in customer experience by validating integrations and ma...

Accelerate sales growth by managing and qualifying strategic Enterprise Intelligence opportunities. Collaborate with cross-functional teams, ensuring comprehensive engagement and communication to opti...

Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...

Transform healthcare by owning client relationships, guiding clinics through onboarding, and ensuring long-term success. Leverage your expertise to analyze workflows and drive impactful solutions in a...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Join a team that's dedicated to transforming healthcare data into actionable insights. This role involves analyzing complex datasets, collaborating with stakeholders, and delivering data-driven recomm...

Join us to drive AI integration by transforming client workflows into live agents. You'll manage the entire process from scoping to deployment, collaborating with teams to deliver impactful solutions...

Shape the future of our IT infrastructure by leading initiatives, implementing solutions, and ensuring optimal performance of systems. Collaborate with interdisciplinary teams to protect critical asse...

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...

Pioneer a data-driven culture by designing scalable ELT pipelines and analytics models. Collaborate across teams to ensure product data integrity and empower stakeholders with self-service insights, d...

Join a team that's redefining new business development through strategic prospecting and consultative selling. Drive impactful customer engagements and lead complex deal negotiations to deliver transf...

Transform strategic accounts by driving sales and fostering executive relationships. Leverage deep industry knowledge to identify opportunities and enhance client satisfaction, ensuring growth and ret...

Innovate clinical application support to enhance patient care efficiency. Manage software upgrades, coordinate with IT teams, and lead projects while ensuring compliance and effective communication ac...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Join a team that's dedicated to driving financial excellence through detailed analysis, reporting, and strategic recommendations. Collaborate with leadership to enhance financial performance and suppo...

Transform patient access by optimizing Epic Cadence workflows. Collaborate with clinical teams to enhance scheduling efficiency and support system improvements, ensuring seamless operations and superi...

Elevate customer success by providing expert technical support for AI-powered robotic systems. Drive incident resolution, enhance support processes, and collaborate cross-functionally to ensure seamle...

Optimize executive operations by providing high-level administrative support, managing complex schedules, coordinating travel, and ensuring seamless communication across teams while handling sensitive...