Production Support Engineer Jobs in Durham, NC

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Empower utility systems as you troubleshoot and enhance advanced metering solutions. Join our team to provide impactful customer support and develop innovative technical solutions for complex challeng...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Drive the design and deployment of secure, scalable cloud infrastructure. Collaborate with teams to enhance CI/CD pipelines and maintain optimal operations while ensuring cybersecurity and regulatory...

Join a dynamic team to enhance network operations, leveraging AI insights to boost reliability and efficiency while mentoring peers and guiding technical solutions across various segments of the organ...

Engage as a Staff DevOps Engineer, driving platform improvements and mentoring engineers to ensure high-quality software delivery. Collaborate across teams to solve complex problems and enhance automa...

Optimize support processes and deliver high-impact client onboarding by collaborating with cross-functional teams to enhance customer experience and address technical challenges in a fast-paced fintec...

Optimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud plat...

Join a team that engineers cutting-edge security operations tools and strategies. You will optimize security functions across diverse environments, enhancing efficiency and threat neutralization throu...

Optimize and ensure production reliability for cloud and Databricks platforms, managing CI/CD pipelines, IaC, and automation processes to drive efficient deployments and operations while enhancing mon...

Discover the vital role in a DevOps team, ensuring critical infrastructure operates smoothly while automating processes and enhancing software delivery for a leading company in the Insurance industry...

Partner with us to drive efficiency and continuous improvement in production areas by utilizing Lean methodologies and collaborating across teams to enhance processes and meet compliance standards eff...