Director, Workforce Management Jobs in Charlotte, NC

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Join a dynamic finance team to oversee daily accounting operations, ensure accuracy in financial reporting, manage accounts payable and receivable, and lead process improvements while mentoring your t...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Explore exciting opportunities to enhance data and analytics in workforce management, leading client engagements and supporting teams to provide actionable insights across various business dimensions...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Lead the enterprise culture, opportunity, and inclusion strategy, driving engagement and alignment across sectors. Collaborate with leadership to integrate COI into business priorities, ensuring a str...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Help us shape the future of technology governance by ensuring compliance, transparency, and risk management within a complex supply chain organization, while fostering disciplined decision-making acro...

Drive the transformation of professional services by leading teams in modernizing state implementations and fostering client relationships. Own the quality and efficiency of delivery across diverse se...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Unlock potential by joining a dynamic team as an Oracle HCM Cloud expert, optimizing HR systems, collaborating with IT and stakeholders to enhance enterprise applications, and driving continuous impro...

Transform workforce management in a dynamic fulfillment network by leveraging data-driven insights to optimize staffing, performance, and operational strategies, enhancing business growth and customer...

Drive impactful strategies by leveraging data insights in a dynamic team environment. Collaborate on growth and transformation initiatives, analyzing complex data to deliver client-ready recommendatio...

Serve as a key Consultant driving organization and workforce change initiatives by analyzing strategies and delivering impactful solutions that enhance performance and transformation across diverse cl...

Transform customer insights into actionable logistics solutions by collaborating across teams to ensure competitive and viable proposals. Lead multiple, concurrent projects while driving innovation an...

Lead cross-functional teams to develop innovative logistics solutions that align with customer needs, ensuring feasibility and competitive pricing while managing multiple bids and supporting customer...

Drive enterprise-wide technology capacity management strategies, ensuring governance frameworks, risk mitigation, and process improvements. Lead teams to enhance capacity governance while collaboratin...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Shape strategic data management initiatives while leading and mentoring IT teams. Drive the performance, security, and scalability of database systems, ensuring alignment with organizational goals acr...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...

Champion the evolution of Workday Financials and PSA, guiding a dedicated team through platform optimization, M&A integration, and aligning with enterprise growth while enhancing financial integrity a...

Elevate organizational capability by leading and driving talent and leadership development initiatives. Guide a team to align strategies with business goals, enhancing workforce effectiveness and prom...