Director, Workforce Management Jobs in Austin, TX

Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...

Join a team that's driving operational excellence in Workforce Management for 24/7 crisis services. Lead forecasting and dynamic scheduling to ensure optimal staffing levels, enhancing support for cha...

Empower your career by owning WFM operations, transforming complex data into actionable insights, and collaborating across units to optimize service levels and drive strategic decisions for operationa...

Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...

Lead a global workforce management strategy to enhance operational resilience and service excellence. Collaborate across multiple regions, shaping capabilities and processes to drive productivity and...

Engage engineering teams in driving innovative governance solutions, ensuring alignment with business objectives while providing technical guidance and fostering a collaborative work environment. Lead...

Empower organizations by leading the implementation and optimization of speech analytics solutions. Collaborate with contact center leaders to translate data into actionable strategies that enhance cu...

Transform client processes through innovative Workday solutions. Join a dynamic advisory team and lead engagement projects, shaping organizations' decision-making with expert guidance and fostering a...

Join us to shape workforce strategy across the enterprise. Lead data-driven models, collaborate with senior leaders, and streamline planning processes that connect workforce decisions to business outc...

Lead the charge in enhancing IT service delivery by managing quality and optimizing client engagement. Leverage your expertise to implement best practices, drive continuous improvement, and elevate cl...

Elevate workforce planning and management in a global customer operations setting. Drive optimization strategies for over 4,000 agents, enhancing performance through collaboration, analytics, and inno...

Lead the charge in maximizing business value from our global Workday platform by overseeing governance, delivery, and operational excellence while managing a diverse team of analysts and technical res...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...

Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...

Join a team that drives strategic initiatives within the Veterans Health Administration. As a Project Manager, you'll thrive in a collaborative environment ensuring compliance with VA standards while...

Champion the strategic deployment of projects in State & Local Government, overseeing budgets, timelines, and team dynamics. Serve as a trusted advisor to executive leaders, ensuring project excellenc...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Lead the care management team to enhance healthcare outcomes through strategic oversight, compliance, and performance improvement, ensuring high-quality and cost-effective care for members. Foster col...

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

Join a high-impact team to manage health screening and research programs, leveraging your expertise in clinical research, operational leadership, and strategic execution to ensure successful project d...

Optimize workforce strategy through analysis and insights. Drive headcount management by collaborating with cross-functional teams to support strategic goals and enhance organization’s talent planning...

Architect high-impact specialty care programs, ensuring successful execution and alignment with VHA priorities. Drive strategic planning and effective stakeholder engagement to support and enhance hea...

Shape workforce strategies by leading complex projects that enhance analytics and operational efficiency, driving talent development and resource optimization in alignment with enterprise objectives...

Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...