Director, Workforce Management Jobs in Atlanta, GA

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Transform your career by leading innovative strategies in Workforce Management and Quality Assurance, driving efficiency and customer experience through advanced analytics and AI integration while man...

Unlock potential by transforming workforce services through strategic collaboration with state leaders and local boards, redesigning processes to enhance community impact and drive effective solutions...

Lead and optimize the Genesys Cloud platform while driving workforce management strategy. Manage teams, enhance operational insights, and leverage AI technologies for improved engagement and performan...

Develop and lead departmental operations, driving efficiency and meeting revenue goals while ensuring a high-quality patient experience. Collaborate with cross-functional teams to implement strategic...

Shape the future of work by leading diverse engagements, mentoring teams, and optimizing client solutions that align with their talent and business objectives across various industry sectors...

Lead the charge in establishing a dynamic Capacity Planning function, optimizing workforce alignment, and enhancing resource utilization to drive productivity improvements and support ongoing business...

Lead the charge in advancing data and analytics strategies, managing client projects, and mentoring a skilled team to drive impactful insights in workforce analytics and decision support processes whi...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Strategize impactful initiatives by leading complex projects within the EPMO, driving enterprise transformation through cross-functional collaboration, disciplined execution, and proactive change mana...

Lead the charge in shaping people strategy for a globally distributed infrastructure team, acting as a trusted advisor to executives while driving organizational effectiveness and talent development a...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Transform workforce planning by devising strategies that drive growth, optimize talent, and enhance operational efficiency across global teams, ensuring alignment with business objectives and risk man...

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Shape operational excellence by leading process assurance initiatives, enhancing risk management and compliance, and driving continuous improvement across critical business functions, while collaborat...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Grow your career with a dynamic team as you lead project resources, ensure compliance, and drive operational excellence in a fast-paced SaaS environment. Your leadership will bridge team accountabilit...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Join us to lead and inspire a team of Sales Development Representatives, driving targeted lead follow-ups and pipeline generation strategies while fostering a culture of professional growth and achiev...

Transform your career by leading the HR Project Management Office to drive initiative execution, optimize resource allocation, and establish governance that ensures impactful HR outcomes across the po...

Join us to help organizations implement effective workforce and change solutions. You'll leverage your analytical skills and consulting experience to support clients in driving transformation and deli...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...