Director, Technical Support Jobs in Washington, DC

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

Accelerate transformation by leading complex ServiceNow solution design and architecture. Collaborate with executives to define strategy and ensure delivery excellence across diverse engagements while...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Shape the future of customer support by leveraging your technical expertise to resolve complex issues and enhance client experiences in a dynamic and collaborative environment across US and Canada...

Join a team that shapes training curricula and develops key operational scenarios. Support job analysis and enhance training execution for advanced system courses, leveraging deep expertise in militar...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Elevate IT support operations as a leader, ensuring exceptional service and best practices to enhance user experience while managing a skilled team and driving process improvements for IT Service Desk...

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

Optimize the Technical Support team to enhance customer success through real-time issue resolution, skill development, and process improvements, while fostering a collaborative and high-performing tec...

Empower the success of a high-performing Application Support team by leading strategic initiatives. Drive operational excellence and service performance while ensuring client satisfaction and team dev...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Transform the future of technology by establishing a visionary strategy and leading a dynamic engineering organization, integrating cutting-edge AI while delivering scalable, impactful solutions in a...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Lead a portfolio of complex scientific programs, driving strategic planning, governance, and stakeholder engagement to meet organizational goals. Ensure contract compliance and high-quality execution...

Shape the operational technology landscape by driving strategic initiatives, leveraging emerging technologies, and fostering cross-functional collaboration to achieve operational excellence and innova...

Advance customer success by implementing and supporting the Knowvation platform. Collaborate closely with clients to tailor solutions, ensuring optimal performance and fostering strong relationships f...