Director, Technical Support Jobs in Waltham, MA

Lead the charge in optimizing facilities operations, ensuring compliance with safety standards, while managing procurement, budgets, and fostering customer relations to deliver exceptional service and...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Join a team that's dedicated to maintaining and optimizing cutting-edge IT infrastructure in diverse environments. Contribute to system health, security, and innovative technology implementations for...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Transform healthcare innovation by driving strategic IT projects that leverage AI for operational excellence. Lead cross-functional teams to ensure compliance while enhancing delivery speed and foster...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Partner with us to architect innovative solutions for mainframe infrastructure, leveraging your extensive technical expertise in Broadcom's suite of products. Shape the future of our clients' operatio...

Transform product strategies by leading the development and management of a powerful portfolio, ensuring customer-centric innovation and regulatory compliance while driving timelines, profitability, a...

Grow your career with a pivotal role overseeing technical aspects of product implementation, ensuring cutting-edge solutions for medical informatics while enhancing customer satisfaction through effec...

Drive the implementation of advanced medical informatics solutions, ensuring technical excellence and customer satisfaction through effective communication, project management, and integration of heal...

Transform strategic account management by driving growth and forging strong partnerships with corporate and laboratory stakeholders across the diagnostics landscape. Leverage expertise to maximize mar...

Join a team that's transforming robotics by building and managing robust hybrid infrastructures for next-gen automated systems, pioneering scalable cloud solutions while ensuring system reliability an...

Empower innovative data operations by leading second shift teams, fostering a safe environment while driving performance and continuous improvement in a dynamic, fast-paced setting...

Elevate gaming experiences by leading product strategy and execution for Evo Special Events, shaping innovative live engagements and fan interactions across diverse markets while ensuring quality and...

Join a team that defines and scales the Product & Data Support function, overseeing Tier-2 support operations, enhancing cross-team workflows, and driving accountability in an AI-native environment to...

Transform operations by leading a customer-focused order processing team, optimizing efficiency and enhancing service quality. Cultivate talent while ensuring compliance and collaboration across depar...

Lead the development and delivery of data-driven insights that drive strategic initiatives and enhance member-centric decision-making across enterprise solutions, fostering a culture of analytics and...

Elevate data-driven decision-making by leading analytics strategies, enhancing performance insights, and fostering collaboration across teams to support enterprise growth and profitability through act...

Lead and scale customer support for an innovative AI product line. Drive execution and strategy while building processes, systems, and teams to enhance customer experiences and feedback integration wi...

Lead the charge in scaling a global delivery organization, ensuring operational excellence while optimizing resource management and driving project delivery performance across multiple regions and tec...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Lead the charge in developing innovative manufacturing processes and electrical test procedures for high-reliability aerospace and defense projects, supporting product introductions from prototype to...

Empower a transformative product strategy by leading impactful initiatives in a strategic role that enhances customer value and drives adoption in B2B SaaS for connected manufacturing environments...

Lead and empower a high-performing team focused on driving enterprise AI solutions. Work directly with executive stakeholders to scale operations, enhance partnerships, and drive long-term revenue gro...

Drive enterprise success by leading a high-performing team of Solution Consultants while leveraging AI technology to modernize software development for large-scale organizations and develop strategic...