Director, Technical Support Jobs in Waltham, MA

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

Optimize testing solutions by developing mechanical fixtures for electromechanical and robotic systems, ensuring seamless integration and reliability in fast-paced manufacturing environments while col...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

Join a team that's dedicated to delivering cutting-edge voice communication solutions. Leverage your expertise in unified communications to design and troubleshoot critical systems, ensuring optimal p...

Innovate with a team dedicated to transforming lab data processes, enhancing scientist experiences, and leveraging AI-driven insights. This high-impact role directs modernization efforts across global...

Join a team that's focused on delivering actionable product requirements and validating features within a dynamic Agile environment. Collaborate across teams to ensure compliance and optimize the soft...

Accelerate progress at OEM accounts by leading sales strategies, managing a dedicated team, and driving business growth through innovative solutions and customer engagement in the automation industry...

Lead the charge in developing and implementing an enterprise technology governance framework that aligns IT strategies with business objectives, improves operational efficiency, and fosters innovation...

Champion our global physical security program, architecting and executing strategies for multi-site operations, while ensuring the protection of critical infrastructure and managing vendor relationshi...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

Transform product engineering by leading diverse teams to build best-in-class infrastructure. Drive operational excellence and partner across departments to enhance workflows and leverage AI, ensuring...

Optimize telecommunications systems through expert installation and maintenance of complex infrastructures, ensuring seamless functionality and user support for various communication technologies in a...

Drive transformative service delivery across global operations and client engagements. Lead the implementation of platform capabilities, ensuring efficient operations while enhancing client outcomes t...

Join a team that drives operational excellence across U.S. Field Operations. Lead critical initiatives in commercial planning and execution, enhancing HCP and patient outcomes through collaboration an...

Elevate digital innovation by leading technical strategy and project delivery, fostering client relationships, and guiding teams to create impactful technology solutions across various sectors...

Empower the design and execution of KCS and QA programs, ensuring continuous improvement and operational excellence across global support teams. Collaborate with cross-functional partners to align met...

Unlock potential by spearheading innovative Knowledge and QA programs, enhancing operational excellence, and driving continuous improvement to elevate customer experience across global markets while c...

Unlock potential by building an Engineering Enablement team that transforms velocity through AI-powered tooling and automation, impacting every engineer's workflow and driving organizational excellenc...

Shape the future of client partnerships by leading strategic growth initiatives. Optimize cross-channel integration, enhance data-driven decisions, and foster high-performance teams to achieve excepti...

Innovate and lead a global firmware team, balancing managerial and development tasks to drive firmware projects and maintain a cutting-edge roadmap for IoT and battery-sensitive applications...

Champion customer relationships by proactively managing post-sales support for strategic accounts. As the primary contact, ensure optimal service delivery and swift escalation resolution while represe...

Champion the analytical CMC control strategy for biologics, driving method development and cross-functional collaboration to enhance project outcomes and meet regulatory requirements within the late-s...