Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
Senior Technical Support Engineer
$110K - $130K *
Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...
Reposted 3 weeks ago
$150K - $180K *
Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...
Reposted 2 weeks ago
Senior Manager, CS Upgrade Technical Delivery Lead
$100K - $157K *
Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...
Reposted 2 days ago
$190K *
Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...
3 days ago
$80K - $95K *
Lead the delivery of technical services and solutions in turbomachinery, ensuring quality and safety standards while fostering customer relationships. Operate independently or with project teams to en...
6 days ago
$125K - $140K *
Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...
1 week ago
$125K - $150K *
Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...
1 week ago
Customer Support Manager, Provider Enablement
$80K - $95K *
Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...
6 days ago
$90K - $110K *
Transform project execution by overseeing team performance, managing deliverables, and ensuring compliance with contractual obligations. Engage with stakeholders to enhance project success and foster...
1 week ago
Director, Technical Product Management - Applied AI
$155K - $258K *
Deliver AI-driven product strategies to enhance Finance operations. Lead cross-functional teams in developing scalable solutions that meet enterprise needs while fostering partnerships to drive produc...
Reposted 3 weeks ago
$78K - $97K *
Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...
Yesterday
$80K - $95K *
Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...
1 week ago
Strategic Technical Project Manager
$150K - $160K *
Empower large-scale customer projects by leading multi-workstream implementations. As a key facilitator, you will align stakeholders, manage risks, and ensure solutions meet success criteria within ag...
Reposted 1 week ago
$169K - $235K *
Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...
3 weeks ago
Sr Director, Tech & Transfer (Onsite/San Antonio, TX)
$150K - $180K *
Collaborate to lead transformative HR technology initiatives, optimizing data-driven strategies and enhancing employee experiences while developing an integrated, scalable digital environment across e...
2 weeks ago
$130K - $160K *
Contribute to strategic enterprise account growth by leveraging your 8+ years of B2B SaaS sales experience, engaging C-level IT leaders, and delivering impactful business solutions through collaborati...
3 weeks ago
$102K - $156K *
Grow your career with a leadership role that drives certification standards, oversees auditing processes, and fosters a culture of safety and efficiency across teams to achieve excellence in performan...
2 weeks ago
Senior Director, Product Management - IDP
$160K - $200K *
Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...
6 days ago
$90K - $110K *
Join a team that's driving innovation in oncology by managing projects to advance approved imaging agents and late-stage products, enhancing lives through strategic planning, execution, and collaborat...
3 weeks ago
Product Marketing Director, Managed Business
$144K - $294K *
Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...
1 week ago
Customer Support Program Manager
$100K - $120K *
Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...
5 days ago
Senior Product Training Specialist
$80K - $121K *
Unlock the potential of customer learning by delivering innovative, impactful training experiences. Drive engagement through digital programs and live sessions, ensuring thousands of customers succeed...
Yesterday
Senior Director, Software Engineer
$240K - $250K *
Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...
2 weeks ago
Senior Director, Program Management
$160K - $200K *
Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...
3 weeks ago
$90K - $110K *
Innovate as you lead complex project implementations for public safety clients, coordinating cross-functional teams while managing scope, budget, and risks to ensure successful project deliveries from...
Reposted 3 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.