Move Up with Director, Technical Support Jobs at Ladders

Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.

Why Choose Ladders for Your Job Search?

As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.

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$190K - $260K *

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Drive the future of eDiscovery processing operations, ensuring high quality, efficiency, and innovation across global teams. Lead strategic improvements while fostering collaboration and maintaining e...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$85K - $141K *

Join a team that's shaping the future of federal data access by leading technical support and user engagement for a vital program. Drive operations, manage reporting, and ensure compliance while worki...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Lead the charge in shaping product strategy, driving innovation, and managing product lifecycles for cutting-edge data solutions. Collaborate across teams to optimize delivery and ensure customer sati...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$95K *

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$131K - $174K *

Transform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effectiv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Accelerate progress at a large-scale automation project as the executive leader driving end-to-end delivery, ensuring scope, schedule, and quality align with customer expectations and business objecti...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$143K - $266K *

Lead the development of a cutting-edge Cluster management platform, ensuring robust access control, security, and scalability. Collaborate across teams to drive architectural continuity and mentor eng...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $150K *

Lead the charge in revolutionizing service engineering operations. Manage a diverse team, overseeing multiple projects that enhance system performance and reliability, while driving innovative solutio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $180K *

Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$211K - $290K *

Inspire and lead impactful change management initiatives, collaborating across teams and executive leaders to design and execute strategies that drive successful transformation within the organization...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $160K *

Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $158K *

Elevate your career by leading the vision and architecture of data reporting and analytics. Collaborate across teams to drive innovation in Business Intelligence and ensure the success of IT-led proje...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $148K *

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$190K - $215K *

Lead the charge in designing and delivering innovative technical training programs across critical infrastructure, enhancing operational standards and competency for teams in a dynamic environment req...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $140K *

Join a team that's dedicated to delivering top-tier physical security solutions across mission-critical environments. Oversee project management, commissioning, and technical coordination to ensure se...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$160K - $185K *

Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of customer solutions by leading the development of innovative commercial strategies. Collaborate with cross-functional teams to ensure operational feasibility, cost accuracy, and com...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Transportation

$150K - $200K *

Empower data-driven decision-making by leading AI and data platform strategies. This pivotal senior role oversees AI engineering, data analytics, and governance, ensuring ethical and effective use of...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$139K - $250K *

Partner with us to lead the development of innovative technical solutions that address complex client challenges in the defense sector. Collaborate with clients and internal teams to ensure alignment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is the role of a Director, Technical Support?question toggle

    A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.

  • What companies offer Director, Technical Support roles?question toggle

    Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.

  • Why should I use Ladders for my Director, Technical Support job search?question toggle

    Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.