Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
Director, Ecosystem Operations
$190K - $260K *
Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...
1 week ago
$120K - $150K *
Drive the future of eDiscovery processing operations, ensuring high quality, efficiency, and innovation across global teams. Lead strategic improvements while fostering collaboration and maintaining e...
4 weeks ago
Program Manager - Technical Support and User Engagement
$85K - $141K *
Join a team that's shaping the future of federal data access by leading technical support and user engagement for a vital program. Drive operations, manage reporting, and ensure compliance while worki...
1 week ago
Director of Product Management
$150K - $200K *
Lead the charge in shaping product strategy, driving innovation, and managing product lifecycles for cutting-edge data solutions. Collaborate across teams to optimize delivery and ensure customer sati...
3 weeks ago
Technical Support Engineer, Drone as First Responder (DFR)
$95K *
Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...
3 days ago
Sr Staff Technical Product Manager - Inbound Logistics
$131K - $174K *
Transform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effectiv...
3 weeks ago
$120K - $150K *
Accelerate progress at a large-scale automation project as the executive leader driving end-to-end delivery, ensuring scope, schedule, and quality align with customer expectations and business objecti...
Today
Senior Staff Software Engineer
$143K - $266K *
Lead the development of a cutting-edge Cluster management platform, ensuring robust access control, security, and scalability. Collaborate across teams to drive architectural continuity and mentor eng...
2 weeks ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
1 week ago
Director, GTM Engineering & Systems
$150K - $180K *
Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...
2 days ago
Engineering Manager, Customer Support
$135K - $150K *
Lead the charge in revolutionizing service engineering operations. Manage a diverse team, overseeing multiple projects that enhance system performance and reliability, while driving innovative solutio...
2 weeks ago
Director, Manufacturing Strategy & Transformation
$130K - $180K *
Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...
Reposted 5 days ago
Director, Change Management - TMO
$211K - $290K *
Inspire and lead impactful change management initiatives, collaborating across teams and executive leaders to design and execute strategies that drive successful transformation within the organization...
Reposted yesterday
$120K - $160K *
Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...
2 weeks ago
$80K - $120K *
Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...
3 weeks ago
Director - IT Data & Reporting Technology
$113K - $158K *
Elevate your career by leading the vision and architecture of data reporting and analytics. Collaborate across teams to drive innovation in Business Intelligence and ensure the success of IT-led proje...
1 week ago
Lead Technical Support Specialist
$89K - $148K *
Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...
6 days ago
$190K - $215K *
Lead the charge in designing and delivering innovative technical training programs across critical infrastructure, enhancing operational standards and competency for teams in a dynamic environment req...
2 weeks ago
Sr Manager Resident System Support
$100K - $130K *
Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...
Reposted 4 days ago
$80K - $95K *
Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...
2 weeks ago
Physical Security Delivery TPM (Technical Project Manager)
$130K - $140K *
Join a team that's dedicated to delivering top-tier physical security solutions across mission-critical environments. Oversee project management, commissioning, and technical coordination to ensure se...
2 weeks ago
Senior Manager, Sales Operations — Americas
$160K - $185K *
Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...
4 days ago
Senior Director, Solutions Engineering - Commercial Strategy
$150K - $180K *
Shape the future of customer solutions by leading the development of innovative commercial strategies. Collaborate with cross-functional teams to ensure operational feasibility, cost accuracy, and com...
3 weeks ago
Senior Director Information Technology
$150K - $200K *
Empower data-driven decision-making by leading AI and data platform strategies. This pivotal senior role oversees AI engineering, data analytics, and governance, ensuring ethical and effective use of...
Today
$139K - $250K *
Partner with us to lead the development of innovative technical solutions that address complex client challenges in the defense sector. Collaborate with clients and internal teams to ensure alignment...
3 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.