Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
Director-Network Service Management and Operations Center of Excellence
$153K - $249K *
Shape the future of network service delivery by leading technology strategy, execution, and improvements. Oversee end-to-end operations ensuring reliability and scalability, while driving automation a...
6 days ago
Director, Technical Architecture – Oracle Cloud Fusion Integrations
$167K - $230K *
Elevate enterprise architecture by guiding design and integration of Oracle Cloud applications, enhancing business processes like finance and supply chain while ensuring best practices in data governa...
3 weeks ago
Director, Engineering - Release Engineering, DevOps & SRE
$150K - $180K *
Shape the future of software engineering by leading Release Engineering, SecDevOps, and SRE functions. Define processes and strategy to improve reliability and velocity in a global team, ensuring soft...
3 weeks ago
$150K - $180K *
Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...
3 days ago
Director, Managed Services (Remote)
$153K - $187K *
Lead the charge in managing comprehensive service engagements, driving operational excellence, and overseeing financial performance while ensuring exceptional client experiences and strategic delivery...
6 days ago
$170K - $220K *
Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...
3 weeks ago
Director, Product Marketing - Carrier
$150K - $180K *
Join a growing team leading product marketing strategies for the carrier segment in a hybrid role. You'll develop brand architecture, drive launch processes, and collaborate across teams to enhance ou...
2 weeks ago
$100K - $120K *
Drive product marketing success by collaborating with cross-functional teams to craft compelling messaging and content that enhances sales enablement and positions our solutions as market leaders acro...
3 weeks ago
$88K - $139K *
Optimize technical support for government and commercial systems, driving customer satisfaction through remote and onsite assistance in a collaborative environment. Engage with diverse teams to ensure...
1 week ago
$125K - $150K *
Unlock potential by leading complex, multi-faceted programs from award to completion, ensuring safety, quality, and customer satisfaction while driving cross-functional collaboration and continuous im...
2 weeks ago
Senior Director, Marketing Operations
$160K - $200K *
Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...
2 weeks ago
Director, Technical Business Operations
$118K - $168K *
Drive operational governance and strategic execution in Retirement & Wealth. Collaborate with leaders across risk, compliance, and technology to strengthen accountability, enhance operational effectiv...
Today
Sr. Manager, Technical Customer Support
$110K - $130K *
Champion exceptional customer support by leading technical operations, resolving complex cases, and collaborating with cross-functional teams to enhance service quality and customer satisfaction in a...
4 days ago
$186K - $255K *
Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...
3 weeks ago
$150K - $180K *
Elevate sterility assurance and contamination control strategies globally. Lead risk assessments and foster best practices across our sterile manufacturing sites while championing continuous improveme...
1 week ago
VP Technical Account Management
$175K - $210K *
Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...
3 weeks ago
$139K - $250K *
Transform the landscape of defense acquisitions by leading strategic capture initiatives for Marine Corps and Special Operations, ensuring competitive advantage and operational excellence throughout t...
2 days ago
Director - Power Systems Studies
$135K - $160K *
Join a team that engages in impactful power system studies, balancing project acquisition and execution. Lead engineering projects, mentor junior staff, and contribute to industry standards while work...
4 weeks ago
$85K - $100K *
Advance project execution by coordinating diverse teams and overseeing budgets, schedules, and safety compliance to ensure successful project outcomes and stakeholder satisfaction throughout all phase...
2 weeks ago
$120K - $140K *
Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...
1 week ago
Operations/Product Director, Workflow & AI
$125K - $150K *
Drive product innovation by designing and implementing systems that enhance operations. Collaborate across teams to automate workflows, analyze data for decision-making, and create impactful solutions...
2 days ago
Technical Support Enablement Trainer
$95K - $115K *
Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...
3 weeks ago
Senior Product Manager - Remote Access Client Portfolio
$125K - $150K *
Champion the development of a dynamic remote access product portfolio, coordinating across multifaceted teams and innovative technologies to optimize privileged and password management solutions in a...
1 week ago
$101K - $120K *
Elevate project engineering excellence by providing technical guidance, support, and mentorship, driving the successful execution of immersive audiovisual installations while ensuring alignment with p...
1 week ago
$150K - $180K *
Unlock new business opportunities by managing sales processes and developing strong client relationships. Drive strategies from lead generation to contract negotiations, ensuring client satisfaction a...
4 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.