Director, Technical Support Jobs in Houston, TX

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Unlock potential by leading operational excellence initiatives, driving performance, and enhancing client relationships within the Oil & Gas sector. Collaborate across teams to develop talent and elev...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Transform technical program management by building and leading a high-impact team. Oversee complex, cross-functional initiatives, establish scalable practices, and ensure program launch readiness to d...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Lead complex technical resolutions and enhance customer environments while mentoring teams and fostering strategic technology improvements to ensure reliable, secure, and high-performing IT infrastruc...

Join a dynamic team as a senior operational leader to drive complex healthcare implementations. Lead cross-functional teams, manage stakeholder relationships, and build scalable processes. Shape the i...

Collaborate to oversee comprehensive program delivery, aligning projects with client objectives. Drive cross-functional teams to enhance performance, manage stakeholder relationships, and implement st...

Pioneer the management of container maintenance and repair operations across North America. Drive efficiency through cost analysis, vendor relationships, and compliance audits while ensuring high oper...

Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...

Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Shape the future of customer support by resolving complex technical issues for centrifugal compressors and turbomachinery systems, collaborating across departments to drive improvements and supporting...