Director, Technical Support Jobs in Charlotte, NC

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

Optimize global support operations by driving transformation and excellence, empowering teams through AI-augmented strategies while ensuring customer satisfaction and operational efficiency across div...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Join a team that's driving technical innovation through scalable, secure software solutions. As a senior leader, you'll architect, develop, and mentor while leveraging modern technologies and best pra...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Engage in strategic leadership and market expansion to drive growth in OTR tire sales. Leverage your expertise in customer relationship management and sales team development to unlock new opportunitie...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Innovate within a dynamic team by leading electrical design efforts for diverse projects, ensuring effective collaboration with stakeholders while delivering high-quality solutions in healthcare, mili...

Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Reimagine customer success within the Professional Services team by leading the charge in delivering strategic solutions and operational excellence. Drive initiatives to enhance client satisfaction wh...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Pioneer data center growth by implementing strategic plans, maximizing market share, and leading high-performing teams. Drive organic revenue while ensuring successful project execution and fostering...

Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...