Director, Technical Support Jobs in Boston, MA

Lead the charge in defining user experience strategy, managing a multi-disciplinary design team to deliver innovative, user-centered digital products while fostering collaboration and high-impact desi...

Lead the charge in optimizing marketing operations to drive developer adoption, pipeline growth, and revenue. Oversee systems, processes, and insights while collaborating with cross-functional teams t...

Transform global manufacturing by leading engineering strategy and capital investments. Drive innovation, establish standards, and build high-performing teams to enhance operational excellence across...

Elevate service excellence by leading a regional team of 100+ professionals, driving growth and operational efficiency while ensuring customer satisfaction and continuous improvement in a complex envi...

Engage as a Technical Lead to design, modernize, and enhance federal software systems. Drive engineering excellence across the SDLC, mentor teams, and deliver secure, scalable applications in mission...

Unlock your potential as a leader in training development, overseeing curriculum design and delivery. Drive continuous improvement and ensure high-quality training programs that align with operational...

Join a team that's transforming Services Operations through AI and automation. Collaborate with experts to quickly build and deploy innovative solutions, driving efficiency and scalability across proj...

Lead the onboarding function for diverse customer segments, managing a team to ensure a seamless transition from contract to go-live. Collaborate cross-functionally to enhance processes and drive cust...

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Champion customer success by leading technical delivery, overseeing upgrades, and enhancing project outcomes. Collaborate across teams to ensure efficient processes while mentoring staff and providing...

Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...

Transform energy management by serving as the technical lead for client portfolios, ensuring optimal performance of solar systems and storage technologies while fostering strong relationships and driv...

Lead patient marketing initiatives to enhance engagement and awareness for a rare disease community. Collaborate with cross-functional teams to develop strategies that drive brand perception and suppo...

Join a team that's driving innovation in microelectronics by leading complex projects from inception to completion. You'll ensure customer satisfaction while collaborating across functions to deliver...

Lead the charge in overseeing the IT infrastructure across multiple sites, ensuring reliability and effective service delivery. Collaborate with teams to manage projects while enhancing security opera...

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

Champion the go-to-market strategy for streaming advertising, leading a product marketing team to craft compelling messaging and drive revenue growth. Collaborate across departments to ensure alignmen...

Architect a comprehensive sales enablement program to enhance onboarding, product training, and continuous learning for a dynamic sales team, collaborating with leadership and partners to drive measur...

Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...

Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...

Deliver strategic leadership for a centralized partner data management system, ensuring alignment with business priorities and enhancing user experience. Collaborate with cross-functional teams to dri...

Help us build a high-performing infrastructure team that drives operational excellence and reliability. Lead a diverse group of engineers, manage budgets, and modernize technology while collaborating...

Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...