Director, Technical Support Jobs in Boston, MA

Transform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effectiv...

Empower organizational success by leading the strategic management and innovation of enterprise IT infrastructure, ensuring seamless operations and alignment with business goals for a scalable and sec...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

Advance global technical support by driving product transition, providing expert troubleshooting, collaborating cross-functionally, and developing knowledge resources to enhance service capabilities a...

Drive manufacturing strategy and transformation initiatives to enhance operational resilience and modernization. Partner with executive leadership to shape a future-ready manufacturing network focusin...

Lead the charge in transforming Cloud Operations by driving operational health, stability, and performance for our Enterprise Imaging cloud platform, ensuring compliance, and fostering innovation thro...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Transform customer care operations as a Sales Support Supervisor, enhancing service quality and driving team performance. Collaborate with cross-functional partners to innovate processes and enhance c...

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

Lead the charge in designing and delivering innovative technical training programs across critical infrastructure, enhancing operational standards and competency for teams in a dynamic environment req...

Optimize customer integration by leading software, operations, and support initiatives. Drive onboarding and ongoing solutions across varied systems, ensuring reliability and scalability in mission-cr...

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Join a team that's dedicated to delivering top-tier physical security solutions across mission-critical environments. Oversee project management, commissioning, and technical coordination to ensure se...

Empower data-driven decision-making by leading AI and data platform strategies. This pivotal senior role oversees AI engineering, data analytics, and governance, ensuring ethical and effective use of...

Partner with us to lead the development of innovative technical solutions that address complex client challenges in the defense sector. Collaborate with clients and internal teams to ensure alignment...

Join a team that drives excellence in technical operations, providing leadership, developing strategies, and enhancing team performance to meet company goals while ensuring client satisfaction through...

Champion innovation in Mainframe Systems Programs to drive excellence in hardware and software lifecycle management across diverse client engagements, ensuring strategic delivery and transformative op...

Join a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical...

Empower the architecture and delivery of Oracle WMS solutions, collaborating with cross-functional teams to ensure alignment on product vision. Provide strategic oversight and mentorship while driving...

Transform the news landscape by leading product development and engineering. Collaborate with editorial and business leaders to deliver innovative tools and features that enhance reader experience whi...

Engage in leading the Commercial Sales Center team to ensure efficiency and high performance, while fostering customer relationships and optimizing project delivery to meet service standards in a dyna...

Drive operational excellence by leading global manufacturing initiatives, optimizing resources, and enhancing performance. Collaborate cross-functionally to manage product development, financial strat...

Partner with us to drive commercial growth and enhance service delivery in MRO and PD Services, leveraging your leadership and operational expertise to cultivate customer relationships and spearhead i...