Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Lead strategic sales operations initiatives, enhancing forecasting accuracy and optimizing revenue processes. Collaborate with cross-functional teams to drive performance and operational maturity as t...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate sales operations by managing forecasting, commission strategies, and deal desk functions. Collaborate with cross-functional teams to enhance pipeline health and operational efficiency, driving...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's driving operational excellence in sales by managing forecasting, commission strategies, and deal desk functions. Collaborate with cross-functional leaders to enhance pipeline health...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Oversee sales operations, driving forecasting accuracy and operational maturity. Collaborate with Sales, Finance, and Legal to enhance pipeline health and optimize revenue strategies, ensuring alignme...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your career with a pivotal role leading large-scale Oracle Retail projects. Manage cross-functional teams globally, ensuring timely delivery and client satisfaction while applying best practices...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$71K - $91K *

Shape the future of patient care by providing clinical and operational leadership in a dynamic healthcare environment. Collaborate with multidisciplinary teams to ensure high-quality service delivery...

Victoria, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $125K *

Lead the HX Operations team to enhance employee experiences through effective recruitment, onboarding, and support systems. Collaborate across functions to streamline operations and ensure compliance...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$190K - $254K *

Elevate your career by leading a dynamic sales team, driving client engagement, and shaping innovative sales strategies. Collaborate cross-functionally to mentor talent and achieve impactful results t...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$64K - $120K *

Unlock potential by joining a dynamic team focused on delivering exceptional insurance solutions for Transportation clients. As a Senior Client Manager, you'll manage key accounts, drive retention, an...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $120K *

Lead strategic client relationships in the Transportation sector, delivering exceptional insurance and risk management services. Drive retention and growth while collaborating with sales teams to enha...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $120K *

Empower client relationships by managing transportation accounts, delivering strategic risk solutions, and driving retention. Collaborate with sales teams to identify growth opportunities while provid...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$77K - $91K *

Build and maintain systems and processes to enhance philanthropic growth, ensuring effective data management, financial planning, and operational discipline to support high-performing fundraising effo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Advance operational excellence by leading sales planning and performance reporting. Collaborate with cross-functional teams to enhance CRM governance and streamline workflows, driving growth and effic...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in optimizing airline sales operations by driving strategic planning, enhancing CRM governance, and leveraging data insights to accelerate growth and improve decision-making across the...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $146K *

Shape the future of our operations by leading a dynamic team to optimize Quote-to-Cash strategies, enhance analytics, and design streamlined workflows, all while collaborating across functions to driv...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $141K *

Collaborate to oversee autonomous truck operations, ensuring safety, compliance, and efficient fleet management while leading a team and driving operational excellence in a fast-paced environment...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Unlock potential by leading strategic sales initiatives that drive growth and forge strong relationships with key retail and eCommerce clients in a fast-paced environment requiring frequent travel. In...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead operational excellence and strategic growth initiatives, driving performance across functions. Collaborate with teams to enhance scalability, accountability, and profitability in a dynamic enviro...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by providing strategic leadership across operations, finance, and growth initiatives. Drive organizational effectiveness, manage P&L, and lead cross-functional teams to enhance perfor...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive key cross-functional initiatives to reshape musculoskeletal care, translating strategic ideas into impactful solutions for over 20 million members. Collaborate with diverse teams while managing...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$130K - $155K *

Transform enterprise server operations by leading strategic initiatives to enhance infrastructure reliability, performance, and security across distributed systems, ensuring alignment with business go...

Reposted today

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $125K *

Empower a dynamic legal team by managing requests, enhancing workflows, and supporting compliance. Drive legal operations and build infrastructure to streamline processes, ensuring attorneys focus on...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$71K - $112K *

Join a dynamic team to lead operations, ensuring timely and damage-free freight delivery while fostering employee development and enhancing customer satisfaction through effective communication and st...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Transform your career by overseeing maintenance operations, ensuring quality service delivery, managing subcontractors, and driving client satisfaction while collaborating with leadership and teams to...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $105K *

Transform branch operations by leading teams, managing budgets, and driving strategic initiatives to enhance performance and customer service while fostering professional development and compliance wi...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.