Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$86K - $166K *

Drive customer success by coordinating fleet management services, enhancing onboarding, and providing ongoing support. Collaborate with sales to maximize product value and ensure seamless registration...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$86K - $166K *

Shape the future of fleet management by providing exceptional support and insights to commercial customers. Collaborate with sales teams to enhance product usage and drive customer satisfaction while...

Dearborn, MIRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Shape the future of revenue operations by transforming data into actionable insights. Collaborate with cross-functional teams to enhance performance metrics, streamline reporting, and drive strategic...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Drive cross-functional initiatives to enhance operational efficiency and align with strategic goals. Collaborate with diverse teams to implement AI solutions, optimize processes, and deliver data-driv...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $103K *

Partner with us to enhance training delivery in Warehouse Management Systems, ensuring high-quality implementation across multiple sites. Collaborate with project teams to drive continuous improvement...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Join us to lead a dynamic team in optimizing revenue cycle operations for multiple clients. Drive continuous improvement and ensure client satisfaction while managing performance metrics and fostering...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Empower your career by leading revenue operations, optimizing CRM systems, and driving data integrity. Collaborate cross-functionally to enhance marketing and sales strategies while owning the tech st...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion enablement initiatives across Technical and Sales domains, partnering with experts to define and execute programs. Lead content development, delivery, and continuous improvement efforts to en...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform operational efficiencies by overseeing reconditioning lines, leading teams, and driving continuous improvement initiatives to meet production and quality targets while fostering employee dev...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Champion operational excellence by leading a diverse team to drive sales, enhance customer experience, and implement innovative strategies, ensuring Bloomingdale's stands out as a local leader in reta...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$92K - $115K *

Join a team that's dedicated to optimizing warehouse operations and enhancing customer satisfaction. Lead and mentor a dynamic team while implementing best practices to ensure peak efficiency and comp...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $105K *

Take ownership of operational excellence by leading a team to ensure safety, quality, and performance. Drive improvements across workflows while fostering a culture of engagement and accountability to...

Ottawa, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive strategic procurement initiatives in rail logistics, optimizing networks and reducing costs. Collaborate with Class I railroads to enhance service delivery and market expansion while providing a...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$221K - $260K *

Champion the development of land management processes and systems while overseeing lease administration and landowner relationships. Lead a growing team to ensure compliance and operational excellence...

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$221K - $260K *

Manage and optimize land lease agreements while building scalable processes for our Asset Management team. Lead daily operations, ensure compliance, and foster relationships with landowners to support...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Accelerate progress at a dynamic healthcare tech company by enhancing operational efficiency and scalability. Lead high-impact projects, establish critical partnerships, and drive innovative solutions...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$119K - $222K *

Partner with us to lead strategic facility management initiatives, ensuring compliance and operational excellence across our manufacturing site. Collaborate with cross-functional teams to foster a cul...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $100K *

Unlock strategic insights as a Senior Business Analyst, driving financial operations and forecasting for global cloud and engineering initiatives. Collaborate cross-functionally to enhance decision-ma...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $100K *

Unlock strategic insights as a Senior Business Analyst, driving financial operations and forecasting for cloud and engineering teams. Collaborate cross-functionally to enhance decision-making and opti...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$139K - $208K *

Elevate supply chain efficiency by leading network strategy initiatives, optimizing distribution and transportation networks, and driving cross-functional collaboration to enhance service and support...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Optimize operations by collaborating with teams to enhance service, parts, and sales performance. Drive revenue growth while ensuring adherence to safety and quality standards in a fast-paced environm...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Elevate your career by managing billing operations for diverse products. Drive invoicing, collections, and account reconciliation while collaborating with teams to enhance financial accuracy and custo...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Join a team that's dedicated to enhancing operational efficiency through advanced management support. You'll coordinate staff functions, oversee budget processes, and drive improvements to ensure alig...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Execute operational excellence across multiple restaurant locations by collaborating with Managers and Franchisees to enhance performance, guest satisfaction, and profitability while ensuring complian...

Abbotsford, BCIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$167K - $204K *

Drive operational excellence by managing value streams, ensuring safety, quality, and cost-effectiveness. Collaborate cross-functionally to enhance performance and lead continuous improvement initiati...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.