Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$112K - $140K *

Transform data into actionable insights by developing robust reporting frameworks. Collaborate with cross-functional teams to enhance visibility and decision-making through executive-level dashboards...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Lead and oversee open pit sand mining operations, managing production and plant activities while ensuring compliance with safety regulations and optimizing resources for efficiency and effectiveness...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Champion operational excellence by overseeing service quality, financial performance, and strategic growth initiatives in the IDD sector. Lead a dedicated team to enhance client satisfaction and foste...

Today

  •   5 - 7 years exp.  •   Healthcare

$179K - $258K *

Lead a team in managing GTM systems and operations, ensuring seamless integration and performance of our SaaS stack. Collaborate across departments to drive strategic initiatives and maintain complian...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $115K *

Empower the Expert organization by enhancing operational capabilities and CRM solutions. Collaborate with sales and marketing teams to drive customer engagement and optimize performance through data-d...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion financial excellence by leading a team of Finance Managers to drive strategic insights, budgeting, and compliance across Canada. Empower your team to enhance project accounting and foster col...

Edmonton, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$115K - $125K *

Lead the charge in delivering expert logistics solutions for advanced systems, ensuring operational excellence and sustainment readiness while coordinating all logistics functions to support mission-c...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$132K - $181K *

Unlock potential by leading operations teams to enhance safety, quality, and efficiency. Drive continuous improvement initiatives while fostering collaboration and accountability to achieve operationa...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Innovate logistics strategies to enhance support for USAF Cyber Systems. Lead cross-functional teams, manage acquisition processes, and ensure compliance with DoD standards while driving efficiency an...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$89K - $122K *

Lead the charge in optimizing sales operations by collaborating cross-functionally to enhance performance, drive strategic planning, and support revenue growth initiatives while leveraging data analyt...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $85K *

Champion a dynamic team focused on enhancing project performance and customer satisfaction. Drive operational excellence while fostering leadership and a culture of service in a fast-paced contact cen...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Champion high-quality training experiences for franchisees, ensuring effective program delivery and continuous improvement. Collaborate with cross-functional teams to enhance training resources and ev...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$97K - $145K *

Empower operational excellence by managing day-to-day business functions, driving performance, and leading a high-performing team in the autonomous vehicle sector. Ensure compliance, foster innovation...

Detroit, MIRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$114K *

Drive operational excellence by leading a dynamic team to optimize rental processes, enhance customer satisfaction, and improve profitability in a fast-paced environment. Your leadership will shape th...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$120K - $145K *

Join a team that's redefining revenue operations by architecting systems that connect marketing, finance, and customer success. Your role will enhance data integrity and streamline processes, driving...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $100K *

Join a dynamic team as you oversee culinary operations, ensuring excellence in food service management, menu development, and sustainability practices while driving quality and cost control in a thriv...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$98K - $164K *

Transform manufacturing operations by leading strategic initiatives, ensuring quality, and driving continuous improvement. Oversee production efficiency, mentor talent, and implement KPIs to achieve o...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive operational excellence in multi-client warehouse operations, ensuring exceptional service, safety, and compliance. Lead teams to enhance performance, resolve challenges, and foster a culture of...

Today

  •   8 - 10 years exp.  •   Transportation

$80K - $90K *

Join a dynamic team as you lead high-volume catering operations, ensuring exceptional service and flawless execution of events. Drive client satisfaction while managing staff training, menu developmen...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $200K *

Champion a transformative role in manufacturing operations, leading production teams to establish efficient processes and ensure safety while scaling operations from early builds to sustained producti...

3 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $150K *

Lead the charge in building a robust revenue engine for a new Home & Auto insurance unit. Design and implement CRM systems, optimize sales processes, and enhance data-driven decision-making to support...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $240K *

Optimize operational performance across regional warehouses and distribution centers. Lead strategic initiatives to enhance efficiency, compliance, and team development while driving continuous improv...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$155K - $215K *

Engage in a hands-on leadership role to scale assembly operations, converting electric trucks into autonomous vehicles while ensuring safety, quality, and efficiency across production processes and te...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$90K - $95K *

Champion data-driven decision-making by developing complex models and strategies. Collaborate with cross-functional teams to analyze data, drive impactful operational changes, and fulfill business obj...

Virginia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $98K *

Innovate your career by leading operations technology for a dynamic meal delivery service. Drive system integrations, manage platform migrations, and enhance data architecture across multiple sites wh...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.