Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$95K - $115K *

Unlock potential by leading safe and efficient manufacturing operations, driving continuous improvement, and fostering employee engagement to achieve production and business goals in a collaborative e...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $90K *

Drive operational excellence by leading a diverse team, ensuring compliance, optimizing workflows, and enhancing service delivery while fostering a collaborative workplace culture and supporting emplo...

Laval, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Unlock potential by leading a dynamic team in clinical operations, ensuring compliance, optimizing workflows, and fostering a collaborative culture while enhancing service delivery and client satisfac...

Cornwall, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Transform healthcare delivery by leading a dynamic team, optimizing operations, and ensuring compliance. Drive client satisfaction and foster a collaborative culture while enhancing employee developme...

Montreal, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Join us to lead and optimize clinical operations, ensuring high-quality service delivery while fostering a collaborative workplace culture. Drive compliance, employee development, and client satisfact...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Champion operational excellence by leading a diverse team, optimizing workflows, and ensuring compliance. Drive employee development and client satisfaction while fostering a collaborative culture in...

Quebec, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Lead and oversee clinical operations, ensuring high-quality service delivery and compliance. Foster a collaborative culture while managing staff performance, recruitment, and operational efficiency to...

Ottawa, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $264K *

Join a team that's optimizing Data Center Operations across multiple sites. Lead teams in performance management, crisis resolution, and expansion projects while ensuring adherence to world-class stan...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Analyze complex pricing data and develop actionable strategies to optimize funnel conversion, enhance margins, and improve inventory efficiency across various markets while driving cross-functional ex...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$148K - $195K *

Advance your career by managing local service operations, ensuring safety, team development, and customer satisfaction while driving profitable business results through effective collaboration and inn...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K *

Advance operational excellence by managing daily activities, ensuring top-tier service for residents, and fostering teamwork among departments to promote a warm, welcoming community environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Unlock your potential by leading strategic capture efforts to secure new business opportunities. Collaborate with key stakeholders, develop winning strategies, and drive proposals to success in a dyna...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$109K - $137K *

Lead the charge in optimizing supply chain strategies, ensuring alignment across operations and customer service. Drive performance, manage resources, and foster high-performing teams to achieve busin...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$236K - $329K *

Join a team that's driving innovation in program management, leading complex, cross-functional projects that connect merchants with buyers globally. Collaborate with diverse stakeholders to ensure sea...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Transform organizational workflows by leading training, task management, and information processes to enhance efficiency and communication at the executive level. Drive improvements in administrative...

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Partner with us to oversee operations across multiple restaurant locations, ensuring exceptional guest experiences, financial success, and team development while implementing corporate strategies and...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$68K - $91K *

Support the development and execution of key account operations, ensuring customer satisfaction and profitability through effective communication, project management, and collaboration across departme...

2 days ago

  •   Less than 5 years exp.  •   Transportation

$95K - $130K *

Lead the charge in optimizing warehouse operations, driving performance metrics, and fostering team development. Collaborate cross-functionally to ensure safety, quality, and efficiency while managing...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Champion the development and oversight of data center security operations, ensuring compliance and excellence in service delivery while managing crisis response and guard force management across inter...

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$105K - $120K *

Optimize operational excellence by leading multi-branch services, enhancing client satisfaction, and driving profitability. Collaborate with management to develop high-performing teams and ensure seam...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$105K - $120K *

Lead operational excellence by managing multi-branch services, ensuring quality delivery, and driving profitability. Collaborate with leadership to achieve strategic goals while developing high-perfor...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$105K - $120K *

Transform operations by providing strategic leadership, ensuring quality service delivery, and managing profitability across multiple branches. Collaborate with teams to enhance client satisfaction an...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$105K - $120K *

Transform operations by leading a dynamic team to enhance service quality, drive profitability, and ensure seamless integration across branches. Collaborate with management to achieve strategic object...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$100K - $110K *

Manage culinary operations, ensuring quality standards, financial reporting, and team development. Oversee menu creation, inventory, and sanitation while leading a motivated team in a fast-paced envir...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $130K *

Unlock potential by driving the Order-to-Cash roadmap, enhancing systems, and leading cross-functional initiatives to streamline operations and boost revenue in a dynamic B2B SaaS environment...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.