Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$91K - $136K *

Drive operational excellence by leading a dynamic team to ensure timely customer deliveries while fostering a culture of safety, quality, and performance through data-driven decision-making and contin...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Champion efficient distribution operations by leading a team to ensure safety, compliance, and cost-effectiveness while fostering a positive work environment and driving performance through effective...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Unlock your potential by leading efficient production operations, ensuring safety, quality, and timely delivery while fostering a high-performing workforce and driving continuous improvement in a coll...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Manage clinical trial operations, ensuring compliance and performance across protocols. Oversee submissions, budgets, and team coordination while collaborating with internal and external stakeholders...

Quebec, CARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Innovate with us to enhance operational performance and financial success. Lead terminal operations, develop policies, manage resources, and drive team capabilities while ensuring exceptional client r...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$137K - $215K *

Engage with cross-functional teams to lead complex operational initiatives, translating strategic priorities into actionable plans. Drive governance, risk management, and performance monitoring to enh...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Drive customer success by managing strategic relationships, ensuring retention and growth for key accounts in the Bankruptcy Risk sector. Collaborate with cross-functional teams to deliver tailored so...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead strategic customer relationships in Bankruptcy Risk, ensuring retention and growth. Collaborate with cross-functional teams to deliver tailored solutions, drive customer success, and enhance valu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$63K - $109K *

Optimize facility operations by leading a dedicated team, managing resources, and driving continuous improvement initiatives to enhance service delivery and operational efficiency across campus enviro...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$130K - $140K *

Drive operational excellence by overseeing multiple locations, enhancing productivity, safety, and financial performance while fostering a culture of accountability and collaboration. Support senior l...

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$121K - $195K *

Take ownership of legal technology management, driving AI solutions and cross-functional alignment. Lead change management initiatives and data analytics to enhance operational efficiency and support...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $195K *

Pioneer innovative legal tech solutions, driving cross-functional collaboration and change management. Lead strategic planning, data analytics, and financial oversight to enhance operational efficienc...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform operations by leading branch activities, coordinating rentals, and driving sales. Collaborate with teams to set goals, manage schedules, and ensure asset accountability while providing excep...

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$96K - $120K *

Empower tenant relationships and operational excellence by managing service delivery, budget oversight, and project coordination. Drive tenant satisfaction and uphold property standards through proact...

Toronto, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Empower a dynamic team to enhance operational efficiency and drive sales performance across multiple programs. Lead, analyze, and implement strategies to optimize client satisfaction and profitability...

6 days ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Execute effective facilities management to enhance operational efficiency, ensuring safety and compliance while overseeing maintenance, budgeting, and team coordination for optimal workplace productiv...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$109K - $136K *

Elevate operational excellence by executing strategic initiatives, driving cross-functional programs, and leveraging data insights to enhance efficiency and scalability within a dynamic environment...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Engage with executive leaders as an operations partner, streamlining support across Engineering, Product, Design, and Analytics. Balance priorities, facilitate decision-making, and drive impactful ini...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Champion data-driven marketing by ensuring seamless access to vital insights. Collaborate with cross-functional teams to build robust data pipelines and enhance marketing operations through innovative...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Partner with us to enhance marketing operations by ensuring seamless data access and integration. Collaborate with cross-functional teams to build efficient pipelines and maintain data quality, drivin...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$131K - $145K *

Innovate key operational strategies by leveraging data insights to enhance growth, improve customer satisfaction, and drive high-impact initiatives across cross-functional teams. Engage in comprehensi...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$131K - $145K *

Lead strategic initiatives within Grocery & Retail to drive growth, utilizing data to develop actionable insights and operational solutions. Collaborate across teams for effective execution and busine...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Join us to drive operational strategy and performance for high-value banking and fintech partners. Collaborate cross-functionally to enhance payment solutions, ensuring partners are operationally stab...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Accelerate progress at our Customer Success team by leading strategy, planning, and operations. Drive cross-functional collaboration and optimize workflows to enhance customer experiences while scalin...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by leading the Order to Cash function, transforming processes for global scalability. Collaborate with cross-functional teams to ensure accuracy and compliance in invoicing, while dri...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.