Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$137K - $231K *

Optimize data infrastructure and AI solutions to drive impactful analytics and automation. Collaborate with cross-functional teams to architect scalable data models and pipelines, ensuring high-qualit...

Austin, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $215K *

Innovate by driving real-time communications strategies and partner engagement. Shape impactful narratives during breaking news while building scalable programs that connect communications outcomes to...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Join a team that's shaping the future of claims management by overseeing Property loss claims, collaborating with adjusters, underwriters, and insureds to ensure effective resolution and communication...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$137K - $231K *

Lead the charge in crafting impactful user experiences across multiple sectors. Drive design strategies, engage with customers, and collaborate closely with product and engineering teams to shape end...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $190K *

Transform live experiences by leading high-volume, quick-turn activations. Drive production excellence from concept to execution, ensuring quality, safety, and budget adherence while managing multiple...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$120K - $145K *

Lead impactful product marketing initiatives by transforming complex AI Gateway messaging into actionable sales enablement and competitive intelligence. Collaborate cross-functionally to enhance field...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$124K - $236K *

Reimagine your career by leading a dynamic team in financial advisory. Drive impactful projects with finance executives, enhance reporting processes, and foster client relationships while developing j...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $145K *

Drive the evolution of a cutting-edge CI/CD platform, integrating AI tools and leading a team of DevOps engineers. Own production releases and implement modern delivery practices to enhance software d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform project execution by developing and optimizing schedules for data center construction. Collaborate with cross-functional teams to ensure timely delivery, effective sequencing, and risk mitig...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Take ownership of project schedules for data center construction, optimizing timelines and resource allocation. Collaborate with cross-functional teams to ensure efficient sequencing and risk mitigati...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $180K *

Lead the charge in delivering complex projects with clarity and control. Drive client success through effective management of scope, budget, and timelines while fostering collaboration across diverse...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by building and optimizing automated workflows in a dynamic operations ecosystem. Leverage your technical expertise to enhance quality assurance and drive efficiency in our AI Chat...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$92K - $153K *

Champion operational excellence by managing Central Dispatch initiatives, enhancing vendor performance, and driving continuous improvement across functions to optimize efficiency and client satisfacti...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Manage and lead complex infrastructure projects for financial services clients, ensuring strategic objectives are met through effective planning, execution, and collaboration. Elevate your career in a...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the execution of complex infrastructure projects, ensuring alignment with strategic objectives while managing client relationships and project teams. Drive innovation in project delivery and enha...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead critical infrastructure projects for financial services clients, managing all phases from planning to completion. Collaborate with teams to ensure project success while mentoring junior managers...

Tempe, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$108K - $122K *

Champion exceptional corporate events by leading strategy, design, and execution of high-impact experiences for clients and executives, ensuring alignment with business goals and delivering premium se...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$126K - $208K *

Lead the charge in driving global partner strategies and co-innovation initiatives, ensuring alignment across teams to enhance ServiceNow's Autonomous Workforce solutions and maximize market impact th...

Silver Spring, MDRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$126K - $208K *

Partner with us to drive global GTM strategies and co-innovate solutions in the Autonomous Workforce sector, leveraging ServiceNow technologies. Lead partner alignment to optimize opportunities, enhan...

Silver Spring, MDRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$350K *

Engage with key enterprise clients to drive revenue growth through strategic, solution-based sales. Develop lasting relationships and navigate complex sales processes while championing company values...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $157K *

Accelerate progress at a dynamic multi-unit perishable operations environment by driving execution excellence, leveraging data insights, and fostering team development for optimized performance across...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Shape the future of financial services by driving sales growth, building relationships, and expanding market share. Collaborate with partners and clients to identify opportunities and close complex de...

Connecticut, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Drive sales success by implementing strategies, exceeding goals, and building strong client relationships. Collaborate with decision-makers to connect their needs with tailored solutions, while expand...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive innovation in audience measurement across media platforms. Lead product strategy, collaborate with cross-functional teams, and enhance data capabilities to deliver actionable insights for stakeh...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $156K *

Manage and oversee Shopify development projects from inception to launch, collaborating with clients and a team of developers. Ensure quality deliverables while juggling multiple projects and adapting...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.