Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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1
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$90K - $135K *

Drive impactful hiring strategies by executing full lifecycle recruiting, fostering talent pipelines, and enhancing candidate experiences across diverse functions while leveraging technology and AI fo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead and develop a high-performing team of enterprise account executives, driving revenue growth and shaping sales strategies in the finance sector. Engage with senior decision-makers and manage compl...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Transform the recovery landscape by driving analytics and strategy for collections operations, creating impactful frameworks, enhancing performance metrics, and fostering cross-functional collaboratio...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $109K *

Engage with Consulting VPs to enhance client-centric marketing efforts, driving lead generation and sales support while collaborating across departments to optimize client interactions and campaign ma...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$163K - $261K *

Shape the future of electrification services by leading operations across the West U.S. region, driving performance excellence, and managing nationwide digital automation initiatives while advancing r...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$112K - $140K *

Join a team that's shaping the voice of a vibrant music community. Drive organic social strategy, engage creators, and manage community programming while leveraging data to enhance our impact and grow...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$149K - $198K *

Elevate your career by leading data-driven evaluation methodologies for autonomous systems. Collaborate with cross-functional teams to ensure performance metrics align with safety standards, driving i...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $135K *

Lead the charge in delivering complex projects from initiation to close, ensuring alignment among stakeholders, effective risk management, and adherence to timelines while utilizing AI tools to enhanc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Shape the future of automotive sales by leading a dynamic team, developing strategic initiatives, and engaging directly with clients to enhance their repair processes while achieving ambitious sales t...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$101K - $169K *

Grow your career with a leadership role overseeing a team of technicians, driving productivity and business growth while ensuring high standards in mobile maintenance operations and customer satisfact...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Tackle new business acquisition by executing strategic sales processes to foster relationships and drive revenue growth in the healthcare IT sector. Collaborate cross-functionally while presenting sol...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Champion compliance initiatives by developing programs and training materials, ensuring adherence to regulations across UPMC. Collaborate with various departments to mitigate risks and enhance ethical...

Pittsburgh, PARemote

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$83K - $151K *

Drive operational excellence by managing daily business functions, enhancing efficiency, and leading cross-functional projects. Collaborate with stakeholders to identify improvement opportunities and...

El Segundo, CARemote

Yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Engage with OEM customers to build relationships and drive profitable business growth. Implement sales strategies, understand market needs, and collaborate with teams to deliver tailored solutions whi...

Iowa, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$152K - $283K *

Accelerate analytics governance and operations by leading initiatives that enhance decision-making processes, streamline reporting, and modernize workflows across teams, ensuring effective collaborati...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$104K - $153K *

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $130K *

Lead the charge in advancing automation and controls technologies across global operations, ensuring compliance and operational readiness while collaborating with international teams to implement inno...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Lead the marketing strategy for our Entertainment and Commercial team, managing projects from conception to execution. Collaborate with cross-functional teams to create impactful sales materials, supp...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in driving revenue growth and market expansion while managing a team of Territory Managers. Collaborate cross-functionally to align strategies and foster strong customer relationships...

Ann Arbor, MIRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Manage multiple retail banking construction projects from initiation to closeout. Ensure quality, budget adherence, and stakeholder coordination while delivering projects on time. Travel regionally as...

Atlanta, GARemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$97K - $130K *

Drive collections performance and lead a high-performing team in a fast-paced environment. Collaborate cross-functionally to enhance customer experience while ensuring compliance and optimizing proces...

Alabama, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $235K *

Champion the backend usage billing pipeline, driving product direction and ensuring seamless integration for credit-based offerings while enhancing scalability and reliability across platforms...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $180K *

Lead the execution of complex IT infrastructure projects, ensuring mission success for critical U.S. Coast Guard programs. Collaborate with stakeholders and manage resources to deliver seamless techno...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in expanding customer relationships and driving growth in the light vehicle aftermarket, focusing on Victor Reinz Gaskets. Collaborate cross-functionally to enhance customer experience...

Ohio, USRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $158K *

Drive process optimization and technology integration in event operations. Lead data-driven improvements to enhance customer satisfaction and operational efficiency while managing cross-functional tea...

Lake Forest, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.