Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $145K *

Grow your career with a dynamic leadership role overseeing sales strategies and team development in the Chromatography & Mass Spectrometry sectors, driving revenue growth and customer satisfaction thr...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $125K *

Lead the charge in developing marketing strategies for employer audiences, managing cross-functional partnerships, and enhancing client lifecycle marketing to drive engagement and growth across the bu...

New York, NYRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Partner with us to drive strategic growth by managing key accounts, building executive relationships, and leading complex sales cycles in a dynamic environment focused on cybersecurity and digital tra...

Newark, NJRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $182K *

Shape the future of MSSP partner agreements by modernizing frameworks, guiding negotiations, and collaborating with cross-functional teams to enhance revenue strategies and streamline contract process...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Tackle enterprise account management by developing strategies to enhance client relationships and expand Player Engagement services, driving measurable results and collaboration across diverse teams i...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$135K - $160K *

Drive customer success and system reliability by leading a high-impact, agile engineering team focused on short-term initiatives that enhance product adoption and solve complex integration challenges...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Deliver impactful program management for critical data center projects, ensuring strategic execution of complex initiatives across global teams. Oversee budgets, schedules, and stakeholder relations f...

North Carolina, USRemote

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join a team that's driving growth and innovation in the industry. You'll own P&L, lead strategic initiatives, and foster key customer relationships while managing a dedicated team to achieve ambitious...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $185K *

Lead global project management efforts, ensuring timely delivery and quality standards while fostering client relationships and team collaboration. Drive operational excellence in clinical research, p...

Durham, NCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $171K *

Transform client success by delivering tailored support and strategic insights, ensuring seamless onboarding and ongoing engagement with our innovative platform. Leverage your expertise in energy engi...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$84K - $105K *

Join a team that's dedicated to maximizing customer value through strategic alignment, proactive engagement, and cross-functional collaboration, ensuring long-term success and satisfaction with our so...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$232K - $290K *

Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$125K - $150K *

Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $189K *

Lead the charge in transforming industries by delivering IoT solutions to mid-sized customers, managing multi-stakeholder engagements, and driving impactful sales of innovative sensor technology...

CanadaRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate customer success by leading a dynamic team focused on driving adoption, enhancing relationships, and achieving measurable outcomes through collaboration and strategic initiatives across variou...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$126K - $210K *

Unlock potential by leading a dynamic engineering team to enhance specialty prescription processes. Drive strategic direction, foster collaboration, and ensure delivery excellence while managing multi...

Columbus, GARemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $145K *

Contribute to the growth of strategic partner relationships by driving successful implementations and onboarding practices. Collaborate across teams to enhance partner experiences and ensure long-term...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $150K *

Transform product strategy and execution by leveraging data insights, leading cross-functional teams, and prioritizing customer needs to drive product success and business growth in a dynamic environm...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Advance clinical trial success by providing strategic expertise in operations and collaboration. Optimize processes, develop budgets, and drive initiatives to enhance efficiency while ensuring alignme...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Champion operational excellence by overseeing regional profitability, managing staffing efficiencies, and driving performance improvements. Collaborate with management to achieve financial goals and e...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$116K - $160K *

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Optimize revenue operations by partnering with leadership to enhance GTM strategies, manage HubSpot systems, and drive data quality. Lead analytics and reporting while fostering cross-functional align...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Join a team that's redefining media pricing and transactions by creating and executing customer-focused product strategies, enhancing user engagement, and navigating a complex media landscape through...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$87K - $157K *

Lead the charge in managing complex, large-scale programs to drive strategic objectives. Collaborate with cross-functional teams, oversee project execution, and deliver executive-level communications...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.