Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$124K - $207K *

Transform global benefits strategies by leading a dynamic team, ensuring compliance, and enhancing employee wellbeing. Drive innovative solutions while managing vendor relationships and collaborating...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in optimizing our Information Systems operations, ensuring seamless support for hardware and software. Manage a dedicated team while enhancing productivity through AI tools and maintai...

West Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$61K - $122K *

Optimize product delivery by bridging business needs and technical teams, leading requirement gathering, defining user stories, and ensuring alignment with stakeholders to enhance Epic EHR capabilitie...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Lead and transform large-scale retrofit and modernization projects, ensuring timely delivery, budget adherence, and high customer satisfaction while coordinating cross-functional teams and managing st...

Louisville, KYRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Lead the strategy and delivery of complex, high-impact products, collaborating with cross-functional teams to align investments with business objectives. Drive customer-centric innovation while mentor...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $98K *

Unlock potential by managing client partnerships and driving sales growth. Collaborate with internal teams and clients to achieve strategic goals, enhance marketing strategies, and identify new revenu...

Charlotte, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$201K - $239K *

Grow strategic relationships with global enterprise clients, driving EHS and ESG success. Leverage consultative selling to expand accounts, collaborate cross-functionally, and ensure exceptional custo...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $181K *

Manage and grow a diverse portfolio of health plan customers, driving satisfaction and retention. Build strategic relationships, navigate complex payor landscapes, and champion clinical outcomes to de...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $184K *

Unlock potential by leading data science initiatives that drive optimization and innovation. Collaborate with cross-functional teams to develop advanced models and frameworks, delivering actionable in...

Minneapolis, MNRemote

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Drive successful customer engagements by managing SaaS solution delivery, building strong client relationships, and enhancing project execution within a dynamic, fast-paced environment...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $190K *

Lead strategic initiatives that enhance customer engagement and drive actionable insights. Collaborate cross-functionally to improve processes, connect feedback to decisions, and advance customer expe...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$180K - $200K *

Lead transformative AI projects by embedding within client teams, delivering production-ready solutions that drive real business impact. Collaborate closely with stakeholders to understand needs and s...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $211K *

Lead the charge in managing complex Industrial Controls workstreams, ensuring seamless execution of NPI programs. Collaborate across teams to deliver innovative automation solutions on time and within...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $220K *

Shape the future of software development by leading a dynamic team, driving innovation, and ensuring successful product delivery in a collaborative, agile environment focused on enhancing IT operation...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in expanding market presence for cutting-edge hospitality tech solutions across North America. Drive new business sales, build relationships, and collaborate with teams to achieve reve...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$97K - $151K *

Unlock your potential as you drive agency growth and enhance profitability through strategic relationship management and innovative sales practices in the Midwest territory. Lead initiatives that empo...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $182K *

Design and deliver impactful training programs to enhance sales capabilities, ensuring alignment with corporate objectives. Collaborate with cross-functional teams to drive effective onboarding and co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$82K - $139K *

Lead the charge in transforming complex customer agreements into compliant ASC 606 conclusions, ensuring accurate revenue processes while partnering across teams to automate and enhance operational ef...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $150K *

Engage with clients to drive sales growth by developing relationships and providing tailored solutions. Collaborate with a dynamic team to enhance customer satisfaction and profitability in the Midwes...

Crystal Lake, ILRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $200K *

Transform clinical research by leading operational oversight of studies, ensuring compliance with protocols and regulations. Collaborate with teams to drive site feasibility, manage budgets, and enhan...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $200K *

Join a team that's dedicated to advancing clinical research by leading operational aspects of trials, ensuring compliance with protocols and regulations, and fostering collaboration among stakeholders...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$140K - $180K *

Join a team that's shaping the future of autonomous trucking by managing the integrated commercialization plan. Drive collaboration across departments to ensure seamless execution of milestones and de...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive impactful clinical consulting by bridging expertise in real-world data with strategic insights. Collaborate across teams to enhance health outcomes research and contribute to thought leadership...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $190K *

Join our team to lead quality engineering transformations across multiple platform portfolios, championing automation and innovation while developing exceptional engineering talent to elevate quality...

Virginia, USRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.