Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$100K - $130K *

Unlock potential by driving sales and managing relationships in the fiber infrastructure sector. Collaborate with teams to achieve revenue goals while navigating complex deals and ensuring customer sa...

Pennsylvania, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Champion customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, and Security services. Achieve revenue growth through strategic account management and prospecting in a dynamic, consul...

Massachusetts, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Unlock growth by managing key accounts and driving sales of fiber infrastructure services. Collaborate with teams to develop strategies, maintain customer relationships, and achieve revenue targets in...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock financial insights as a key partner in operations finance, driving cost analysis, margin planning, and capacity modeling to enhance scalability and profitability while supporting strategic deci...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Engage with key accounts to drive sales of Fiber, Transport, IP, and Security services. Leverage your expertise to build relationships, manage complex deals, and achieve revenue targets in a dynamic...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Advance your career by owning corporate FP&A, driving financial insights, and partnering with leaders across functions to enhance strategic planning and reporting in a dynamic growth-stage environment...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$113K - $197K *

Lead regulatory and compliance oversight for Operations, ensuring accuracy and efficiency. Collaborate with enterprise partners to enhance operational processes, implement automation, and drive contin...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Drive successful public-sector construction projects by managing scope, schedule, and budget while fostering strong client relationships and ensuring quality delivery from inception to closeout...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Partner with us to lead multiple real estate projects in financial services, managing planning, execution, and closeout with a focus on MEP systems and automation. Your strategic insight will drive su...

Detroit, MIRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$126K - $188K *

Transform your career by leading strategic product planning and managing complex investment solutions. Collaborate with stakeholders to define product vision, oversee project delivery, and drive innov...

Missouri, USRemote

4 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$190K - $250K *

Optimize logistics insurance strategies by leveraging your expertise in underwriting, product development, and business growth. Collaborate with brokers and clients to enhance market presence and deli...

Washington, USRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$168K - $200K *

Champion client relationships and lead diverse teams in life sciences, driving project success through strategic planning and scheduling expertise. Empower your career with mentorship and a focus on q...

Portland, ORRemote

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in building a high-performance sales team, executing strategies, and managing operations. Drive team success through training, mentoring, and performance management while fostering a p...

Tampa, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Transform client relationships by leading a dynamic team focused on customer success. Drive engagement, satisfaction, and operational excellence while shaping a new line of business in a services-led...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Shape the future of customer experience by enhancing operational efficiency and driving satisfaction. Collaborate across teams to implement strategies that elevate service quality and ensure seamless...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead strategic initiatives by managing complex projects from inception to launch. Collaborate across teams to implement new markets and contracts, ensuring compliance and operational readiness in a dy...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$142K - $210K *

Transform global payroll operations by leading a team to ensure compliance, accuracy, and efficiency across US and international payrolls while managing complex tax and pay issues...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$107K - $180K *

Drive the strategy and operations of a dynamic contingent workforce program, enhancing governance and service delivery. Collaborate cross-functionally to implement scalable processes and support inter...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $145K *

Lead the charge in managing cross-functional programs that enhance AI data quality and evaluation. Collaborate with diverse teams to translate product needs into actionable plans, ensuring efficient d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K - $209K *

Elevate your career by leveraging scientific expertise to drive sales growth in the life sciences sector. Collaborate with customers to align their research needs with innovative solutions, fostering...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K *

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Elevate financial planning and analysis by leading budgeting, forecasting, and cash flow management for a growing data center development platform. Collaborate with cross-functional teams to deliver a...

San Francisco, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $230K *

Empower your career by driving oncology product success through strategic relationships and innovative solutions. Lead market engagement, exceed performance goals, and enhance patient access while col...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$139K - $235K *

Transform customer infrastructure management by owning the product vision and roadmap for a key control plane. Collaborate with engineering to enhance user experience and operational efficiency, drivi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to drive growth in industrial gas solutions, leveraging your expertise in manufacturing processes and customer engagement to identify opportunities and enhance operational efficien...

Georgia, USRemote

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.