Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$200K *

Drive impactful student journeys as a Senior Account Executive, guiding families through the admissions process. Leverage your sales expertise to foster relationships, exceed targets, and enhance our...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $180K *

Grow your career with a dynamic team focused on strategic account management, driving customer success through data-driven insights, stakeholder engagement, and cross-functional collaboration to achie...

Bentonville, ARRemote

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$225K - $285K *

Lead the implementation of global PLM/PDM systems, collaborating cross-functionally to enhance supply chain processes and support a Tier 1 ERP buildout, ensuring scalability and efficiency across inte...

San Francisco, CARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$205K - $265K *

Empower your career by optimizing sales operations and driving efficiency. Collaborate with cross-functional teams to enhance processes, manage forecasts, and implement strategic initiatives that supp...

Atlanta, GARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate global post-market surveillance by leading a team focused on safety, compliance, and performance of medical devices. Drive field actions, analyze data, and collaborate cross-functionally to en...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$131K - $176K *

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$159K - $215K *

Join a team that's driving operational excellence across 25+ sites, overseeing facilities, real estate, and security operations to ensure safe, efficient environments that support high-quality care de...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Transform workplace safety by leading initiatives, conducting assessments, and fostering a culture of compliance and performance. Collaborate with teams to implement effective health and safety strate...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$103K - $173K *

Unlock potential by leading a high-performing Process Assurance team, ensuring robust risk and compliance management across operations. Drive accountability and enhance controls through strategic part...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Drive new business growth by leveraging your expertise in partnership sales, integrated marketing, and sponsorships. Collaborate with brands and agencies to create compelling solutions that meet their...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $275K *

Manage the delivery of GPU clusters for AI workloads by coordinating teams across engineering, networking, and operations. Develop strategies, manage risks, and ensure timely, quality launches to scal...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$275K - $325K *

Lead the charge in building and managing a construction banking sector, driving strategy, partnerships, and product development while overseeing P&L and fostering key relationships to establish Flex a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform warehouse operations by leveraging your SAP EWM expertise. In this role, you’ll optimize solutions, deliver hands-on support, and collaborate with cross-functional teams to elevate logistics...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Unlock operational excellence by managing administrative functions, recruiting, and onboarding for a growing inpatient practice. Collaborate with leadership to enhance staffing models and ensure compl...

Silver Spring, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $150K *

Join us to lead strategic operations and enhance customer experience across the Last Mile network. Drive performance improvements, manage claims, and implement scalable solutions while collaborating w...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$88K - $118K *

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower the Demand Generation Team by owning Network API use cases, translating complex technical capabilities into compelling market narratives and customer value propositions, while mentoring peers...

Orlando, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$143K - $196K *

Elevate healthcare delivery by leading strategic partnerships and enhancing operational performance. Collaborate across teams to drive exceptional customer engagement and ensure alignment with clinica...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Deliver impactful project management by leading cross-functional teams, ensuring timely and budget-friendly project delivery while enhancing team capabilities and stakeholder engagement...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Empower cross-functional teams to drive the Future of Medicine initiatives, ensuring scalable processes and compliance while enhancing patient safety and experience through strategic planning and exec...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $165K *

Lead reliability initiatives across complex systems, driving automation and observability. Collaborate with teams to enhance operational outcomes, manage incidents, and mentor engineers, ensuring comp...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving the execution of complex data center construction projects. Lead planning, manage resources, and optimize client service while ensuring quality and financial performance acr...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Engage with senior stakeholders to enhance R&D efficiency in life sciences. Drive proposals, develop strategies, and ensure quality oversight while building networks to support business development an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion strategic channel partnerships by managing relationships, driving referral growth, and executing account strategies. Collaborate with sales teams to enhance partner engagement and optimize pe...

Oklahoma City, OKRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.