Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$99K - $198K *

Drive impactful sales training programs that enhance seller readiness and performance. Oversee curriculum development, training delivery, and stakeholder engagement to ensure alignment with business g...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive project success by managing complex renovation initiatives for financial services clients. Oversee all phases from planning to completion, ensuring minimal disruption and adherence to strategic...

Charlotte, NCRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a dynamic team as you lead and manage data center construction projects, ensuring timely delivery and budget adherence while collaborating with diverse stakeholders to drive innovative design sol...

Texas, USRemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $150K *

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Analyze and optimize integrated demand generation strategies for mid-market and enterprise accounts, leveraging AI and emerging technologies to drive pipeline growth and enhance collaboration across m...

Vancouver, BCRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Champion client success by managing media dashboard projects and audience creation across multiple accounts. Collaborate with teams to ensure accurate tracking and actionable insights, driving perform...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Media

$138K - $179K *

Optimize operations excellence by driving process improvements and KPI frameworks across fleet, safety, compliance, and maintenance. Collaborate with cross-functional teams to enhance efficiency and p...

Seattle, WARemote

6 days ago

  •   5 - 7 years exp.  •   Transportation

$83K - $108K *

Champion the inbound prospect experience, driving conversion and pipeline growth by optimizing marketing operations and leveraging technology in this impactful role within Sales & Marketing, designed...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Lead the strategic growth of technical integration services, overseeing specialized consultants and ensuring seamless, high-quality delivery of complex integrations while shaping the technical service...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Transform customer experiences by leading a dynamic Policy Operations team, driving process innovation, and collaborating with cross-functional partners to enhance service delivery and operational eff...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $138K *

Elevate client relationships by leading innovative benefits consulting that transforms industry standards. Champion strategic execution and mentor teams while navigating complex challenges to deliver...

San Francisco, CARemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $180K *

Accelerate progress at the intersection of Treasury and Accounting, managing cash forecasting, customer collections, and disbursements. Collaborate with cross-functional teams to ensure financial inte...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$116K - $162K *

Champion the future of support operations by leading a dynamic, remote team. Drive performance metrics, modernize tools, and shape AI integration to redefine customer experience across multiple brands...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $150K *

Shape your career by managing clinical research studies, ensuring compliance with regulations, and leading cross-functional teams to achieve project milestones efficiently and effectively...

Boston, MARemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$99K - $144K *

Transform workforce strategies by leading enterprise-level compensation initiatives. Collaborate across HR and business teams to drive impactful change, utilizing data analysis and project management...

Somerville, MARemote

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$150K - $180K *

Unlock potential by managing strategic accounts, driving revenue growth, and fostering executive relationships. Lead a sales team to enhance B2B display solutions while collaborating cross-functionall...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$114K - $152K *

Join a team that's redefining brand identity through innovative design. Lead high-impact creative projects, collaborate with cross-functional teams, and elevate visual storytelling in a dynamic enviro...

Massachusetts, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $158K *

Drive the commissions forecasting process, ensuring accurate modeling and analysis. Collaborate across teams to design scalable sales compensation programs that align with business objectives and enha...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$82K - $123K *

Drive strategic growth by managing key RFID accounts, fostering C-suite relationships, and executing multi-year commercial strategies to enhance market share and loyalty across North America...

Mentor, OHRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$69K - $124K *

Join a team that's dedicated to enhancing project success through effective coordination and support. As an Operations Specialist, you'll facilitate the Services Engagement Lifecycle, ensuring seamles...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Unlock potential by managing high-value client relationships, driving growth, and enhancing satisfaction in the independent broker/dealer channel. Collaborate cross-functionally to elevate client expe...

California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Optimize logistics operations by leading strategic initiatives, enhancing customer relationships, and driving efficiency across multiple sites. Collaborate with teams to implement solutions that align...

Tennessee, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Drive operational excellence by evaluating government departments, analyzing workflows, and delivering actionable recommendations to enhance service delivery and efficiency across various functions an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Drive the execution of multiple strategic initiatives, ensuring delivery meets stakeholder expectations, within budget and timeline. Collaborate with cross-functional teams, manage risks, and communic...

Atlanta, GARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Inspire a high-performing sales team by managing daily activities, driving performance, and fostering a coaching culture. Collaborate with cross-functional leaders to align strategies and achieve reve...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.