Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$80K - $95K *

Lead the charge in managing site operations and vendor relations, ensuring compliance and efficiency in clinical research projects. Collaborate with teams to streamline processes and enhance training...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $190K *

Accelerate progress at a leading Customer Success team, driving renewal outcomes and enhancing team effectiveness through innovative engagement strategies and AI-driven solutions for a diverse portfol...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join our team to enhance patient access and streamline operational processes, driving meaningful improvements through data analysis, project management, and collaboration across departments while fost...

North Carolina, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Lead the charge in product strategy and execution for Driver and Rider applications, ensuring a seamless user experience across mobile and web platforms while collaborating closely with engineering an...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $210K *

Lead the charge in optimizing revenue operations by enhancing forecasting, analytics, and sales strategies to drive growth and accountability across North America’s sales teams, ensuring alignment and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Join a team that's driving growth in defense logistics and mobility solutions. Leverage your expertise to develop strategies for USTRANSCOM and AMC, fostering relationships and guiding cross-functiona...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Transform defense logistics by leading growth initiatives for USTRANSCOM and AMC. Engage with senior leaders to develop strategies that align logistics solutions with mission-critical operations acros...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $111K *

Elevate your career by implementing lease accounting solutions, optimizing client software use, and collaborating with teams to enhance product functionality and documentation. Drive success in enterp...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate mechanical engineering projects by managing design and execution from concept to completion. Collaborate with multi-disciplinary teams to ensure quality, compliance, and client satisfaction wh...

Georgia, USRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Drive operational excellence by overseeing home delivery services, ensuring timely execution and customer satisfaction through effective route planning and relationship management with contract carrie...

Pennsylvania, USRemote

4 days ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead the charge in overseeing high-impact projects, driving strategic initiatives, and fostering strong customer relationships while ensuring alignment with business objectives and delivering measurab...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $185K *

Champion client engagement success by overseeing RWD project delivery, ensuring operational efficiency, and maintaining strategic communication across teams to foster long-term client satisfaction and...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $100K *

Join a team that's dedicated to ensuring sales compensation accuracy and integrity. You'll support deal desk operations and provide analytical insights, making a significant impact on revenue processe...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Manage client relationships by onboarding new customers and providing data-driven insights. Collaborate with internal teams to enhance cross-platform measurement tools, ensuring client satisfaction an...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$228K - $285K *

Transform the design landscape by leading a talented team to elevate visual and interaction quality in financial software. Drive innovation, simplify complex workflows, and inspire designers to delive...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $132K *

Join us in transforming our vendor and scaled operations strategy, driving optimized delivery while managing complex relationships and programs. Lead with excellence in oversight, governance, and inno...

RemoteRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$143K - $216K *

Join a team that's redefining B2B marketing in the Salesforce ecosystem. Leverage your product marketing expertise to drive positioning, support launches, and enhance cross-cloud strategies, impacting...

California, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $257K *

Empower transformation initiatives by leading enterprise projects, managing stakeholder relationships, and driving strategic outcomes. Collaborate with diverse teams to define program strategies and e...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $153K *

Transform revenue recognition processes by leading the review of complex customer contracts, ensuring compliance with ASC 606 while driving automation and accuracy in accounting operations with impact...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $189K *

Lead the charge in developing and executing innovative marketing strategies for oncology products, collaborating with cross-functional teams to ensure successful launches and impactful customer engage...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the charge in managing a team of data analysts to develop complex reports, analyze data, and provide technical guidance, ensuring effective communication with clients and senior management while...

Texas, USRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Help us drive strategic initiatives by coordinating cross-functional teams, managing risks, and delivering executive-ready reports to ensure successful program execution and stakeholder alignment...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$138K - $155K *

Unlock your potential by leading maintenance and reliability strategies across a $2B division. Drive continuous improvement, enhance asset performance, and develop talent while partnering with leaders...

Hartsville, SCRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Deliver impactful workforce insights by developing and optimizing Workday reports and dashboards. Collaborate with HR and stakeholders to ensure data accuracy, security, and compliance while enhancing...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.