Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$140K - $154K *

Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...

CanadaRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Manage a dedicated team to enhance patient access to complex medications, ensuring operational excellence and compliance while delivering exceptional experiences. Guide strategic improvements to optim...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $150K *

Unlock your potential by leading high-stakes proposals for public agencies in the rail and transit sector. Drive strategy, mentor teams, and craft compelling narratives to elevate project pursuits and...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$95K - $115K *

Oversee critical operational processes for Service Training eCommerce, ensuring accurate billing, revenue reporting, and catalog governance. Collaborate with cross-functional teams to enhance systems...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in directing clinical rehabilitation operations across multiple practices, ensuring quality patient care and achieving financial and operational objectives through effective management...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in enhancing rehabilitation operations across multiple facilities. Drive clinical excellence, manage staff, and ensure compliance while fostering a supportive environment for both pati...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Inspire and elevate design excellence as you lead a talented team, setting and maintaining visual standards, driving innovative campaigns, and partnering cross-functionally to advance Dandy's brand an...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Unlock potential by owning and expanding strategic global accounts, driving aggressive growth targets while collaborating with dedicated teams to establish long-term relationships and comprehensive ac...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $165K *

Accelerate progress at the forefront of AI by leading innovative marketing strategies. Leverage your expertise to shape and expand market presence while collaborating with top researchers and organiza...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Empower the future of AI by leading innovative marketing strategies from the ground up. Collaborate across functions to craft compelling narratives, establish industry presence, and define how we show...

New York, NYRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Lead the AI/ML product strategy across multiple business units, driving integration and data-centric solutions that enhance customer value and revenue growth through innovative workflows and collabora...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$131K - $155K *

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $180K *

Unlock your potential by leading change management strategies that drive sustainable business improvements. Collaborate with cross-functional teams to enhance communication, stakeholder engagement, an...

Bentonville, ARRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's redefining creative operations! Lead resource management, optimize workflows, and foster collaboration across teams to deliver exceptional creative solutions for clients in a dynami...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$140K - $160K *

Shape the future of global pricing strategies by leading initiatives to enhance pricing systems, drive operational excellence, and optimize commercial processes across regions and functions, fostering...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading regional operations across multiple venues, driving revenue growth, talent development, and guest experience. This role demands strategic oversight, accountability, and a c...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Support the future of facility management by overseeing maintenance, budgeting, and safety programs. Drive operational efficiency and ensure compliance with regulations while managing subcontractor se...

Prince George, BCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$123K - $154K *

Join a dynamic team to lead the end-to-end Procure-to-Pay function, ensuring operational excellence across Procurement, Accounts Payable, and supplier management while driving governance and stakehold...

Toronto, ONRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$330K - $500K *

Shape the future of content discovery by leading product operations and program management. Drive efficiency and innovation across teams, ensuring seamless collaboration and execution of high-impact i...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Hospitality & Recreation

$80K - $95K *

Lead the execution of product launches, ensuring readiness and adoption across teams. Collaborate with cross-functional partners to drive operational change and enhance processes, while managing metri...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Drive operational excellence by managing the ePlus program, leading teams, and implementing scalable processes to enhance customer satisfaction and performance outcomes across the organization...

Wisconsin, USRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

CanadaRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$154K - $260K *

Innovate and drive technical strategy for AI-powered products at scale. Empower teams to build transformative software solutions, oversee complex projects, and deliver exceptional results that reshape...

RemoteRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Shape operational excellence by driving performance improvements through data-driven strategies. Collaborate with leadership to enhance efficiency, growth, and care delivery, ensuring sustainable resu...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.