Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$100K - $120K *

Lead the charge in managing clinical operations for dialysis services, ensuring quality patient care, compliance, and operational efficiency across multiple facilities while fostering strong relations...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$124K - $207K *

Join a team that's transforming risk data into actionable insights. Lead analytics and decision support initiatives, manage delivery roadmaps, and enhance team capabilities to drive effective risk man...

Philadelphia, PARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$147K - $184K *

Shape the future of sales operations by analyzing performance metrics, driving strategic initiatives, and leading cross-functional projects to enhance efficiency and productivity in the SMB sector. Jo...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive impactful cost management strategies, oversee project budgets, and enhance client value through effective analysis and reporting. Collaborate with diverse teams to foster relationships and suppo...

Birmingham, ALRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $150K *

Engage in high-impact consulting, leading digital transformation in terminal operations. Collaborate with multidisciplinary teams to optimize workflows, enhance automation, and drive strategic initiat...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Partner with us to drive sales operations excellence, ensuring effective workflows, data integrity, and actionable insights in a dynamic environment while supporting strategic initiatives and enhancin...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive operational excellence by developing and maintaining standards, ensuring consistency across markets, and collaborating with cross-functional teams to enhance processes and documentation for opti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$112K - $135K *

Unlock potential by driving continuous improvement initiatives across global operations. Lead and mentor teams to enhance safety, quality, and efficiency while managing large-scale projects and foster...

Hamilton, OHRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $200K *

Unlock potential by transforming workflows and enhancing team capabilities through AI. Collaborate across departments to implement innovative solutions that streamline operations and drive sustained a...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$172K - $269K *

Lead and modernize global security operations, managing a distributed team while enhancing detection strategies and incident response. Drive AI integration for efficiency and ensure accountability thr...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Empower your career by overseeing multiple reconditioning lines, driving production excellence, and fostering team development. Lead operational improvements and ensure compliance with safety standard...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $145K *

Drive product strategy and modernization for merchant onboarding solutions, collaborating with cross-functional teams to enhance risk management capabilities and ensure market-leading standards in a d...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Contribute to quality operations initiatives by reviewing study documents, supporting audits, and ensuring compliance with regulatory standards. Collaborate with cross-functional teams to enhance qual...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Manage and oversee finance operations, leading accounts payable and billing functions across multiple regions. Ensure accuracy and compliance in procure-to-pay and order-to-cash processes while buildi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Transform marketing operations by building AI-driven analytics and reporting systems. Collaborate with leadership to enhance pipeline visibility and drive data-informed decisions, ensuring effective c...

Boston, MARemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $202K *

Lead impactful initiatives by analyzing data and building tools that drive revenue growth. Collaborate with product teams to identify gaps, streamline processes, and enhance enterprise readiness, ensu...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $185K *

Join a team that's driving marketing excellence by owning and scaling our marketing operations. You'll lead cross-functional projects, optimize tech stacks, and ensure data integrity to enhance pipeli...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion the development of clinical operations by managing a network of providers, establishing policies, and enhancing quality programs. Collaborate with leadership to ensure operational excellence...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$104K - $176K *

Lead the operational strategy for partner ecosystems, managing processes and technology to enhance partner engagement and streamline workflows. Drive automation and data integrity while collaborating...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join us to lead Model Risk Management governance activities, ensuring effective oversight and decision-making. Collaborate with stakeholders, manage projects, and enhance data quality while developing...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $145K *

Join a dynamic team as you manage project costs, drive strategic initiatives, and foster relationships. Leverage your expertise in cost management to deliver value and support growth while mentoring o...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Elevate operational efficiency by leading shared service improvements and cross-functional collaboration to enhance patient and provider experiences while driving team performance and process excellen...

North Carolina, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive the evolution of our product operations by designing and implementing systems that enhance team efficiency, visibility, and collaboration. You'll empower product managers and shape the future of...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $194K *

Empower our Solutions Architects by enhancing operational tools and workflows. Drive efficiency and effectiveness in customer engagement processes, ensuring data quality and reporting standards are me...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $175K *

Join a strategic team as you oversee complex web projects, drive digital initiatives, and promote best practices, all while collaborating across functions. Make a real-world impact while shaping the f...

Seattle, WARemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.